Judith Williams

Answered multi line phones, put in applications and open cases, interviewed clients, DNA testing, petitions for court, Train new employees on our team.

• Coordinated case management services to support client needs and ensure compliance with agency policies.
• Developed individualized service plans based on comprehensive assessments of client strengths and challenges.
• Facilitated communication among clients, families, and service providers to enhance collaborative care efforts.
• Monitored client progress, documenting outcomes and adjusting interventions as necessary for optimal results.
• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Advocated for clients in legal settings, ensuring their rights were protected and voices heard.
• Trained new case managers, raising team's overall competency and service delivery standards.