Julia Hale
Nashville
Summary
Results-oriented Senior Account Executive with a proven track record of enhancing customer relationships and effectively promoting company offerings to drive revenue growth. Demonstrated expertise in active listening and persuasive communication, leading to increased client satisfaction and retention rates. Highly adaptable professional motivated by new challenges, consistently achieving targets while managing multiple priorities in fast-paced environments. Committed to taking on additional responsibilities to support team objectives and contribute to overall organizational success.
Overview
13
13
years of professional experience
Work History
Account Executive
InvoiceCloud, Inc.
03.2024 - Current
- Rookie of the year 2024 for fastest new hire ramp and highest deal attainment.
- Strengthened partner relationships with CIS/ERP providers in territory.
- Assisted with new hire training; led section on SDR/BDR engagement.
- Certified in Vista value Selling.
- Achieved fastest closed deal with 19-day close from outreach to contract signature.
- Collaborated with teams to streamline account management and enhance service delivery.
- Implemented sales initiatives, increasing revenue from key accounts via targeted outreach.
- Trained junior members on account management and client engagement best practices.
- Led contract negotiations to secure favorable terms aligned with company and client needs.
- Tracked sales activities using CRM, managing pipelines and reporting performance metrics.
- Managed multiple accounts while prioritizing tasks efficiently.
- Established relationships with decision-makers, reinforcing company reputation as a trusted partner.
- Maintained knowledge of product offerings for accurate representation during pitches or negotiations.
- Delivered presentations to clients, showcasing unique product value.
- Developed robust pipeline through diligent research and outreach efforts.
- Represented company at networking events and trade shows, expanding market reach.
Senior Account Executive
gWorks
11.2021 - 02.2024
- Empowered local government with software solutions.
- Built client relationships and product portfolios.
- Migrated clients to gWorks web platform.
- Achieved number 1 sales representative in 2023 with 102% attainment.
- Achieved number 1 sales representative in 2022 with 98% attainment.
- Developed and implemented sales practices for a tripled sales team.
- Guided clients in adapting to software changes and benefits.
- Crafted tailored sales strategies from market analysis.
- Led initiatives that enhanced customer satisfaction and loyalty.
- Presented demos aligning with client goals and objectives.
- Utilized CRM tools for effective account management and forecasting.
- Executed contract negotiations ensuring beneficial terms.
- Increased retention by building strong client relationships.
- Consistently exceeded monthly sales quotas through prospecting.
- Cold called prospects to explain partnership benefits.
- Implemented strategies that surpassed quarterly revenue targets.
Senior Account Executive
TrinWare
11.2019 - 11.2021
- Promoted to Head Hardware Account Executive, leading strategic initiatives in April 2020.
- Recognized as Employee of the Quarter for exceptional performance in Q2 2020.
- Directed business development efforts, fostering a strong sales culture across the team.
- Achieved significant growth by doubling existing client spending within one year.
- Consistently exceeded sales targets, earning Quota Crusher and Fortune Hunter accolades for six months.
- Cultivated relationships with key stakeholders to enhance customer satisfaction and retention.
- Developed training programs to elevate team performance and drive revenue growth.
Inside Sales Support
Advanced Systems Group
06.2017 - 07.2018
- Delivered comprehensive sales support to Account Executives in Southern California and Arizona.
- Acted as a key liaison between vendors and Account Executives for ongoing project coordination.
- Generated competitive quotes for Account Executives, ensuring optimal pricing from all vendors.
- Managed deal registration processes for the team, enhancing vendor relationships and efficiency.
- Ensured timely quoting and processing of maintenance renewals to prevent service interruptions.
- Executed order processing for the assigned region, streamlining fulfillment operations.
- Collaborated with cross-functional teams to address client needs and enhance service delivery.
Inside Sales Representative III
Dell, Inc
11.2012 - 10.2015
- Led inside sales for Boston, delivering comprehensive IT solutions to over 70 companies.
- Achieved top representative status in Dell Emerging Business Q1 2013 with 150% quota attainment.
- Awarded Rep of the Quarter Q1 2013 for exceptional revenue and consistent daily effort.
- Maintained an average of 120% quota attainment over eight consecutive quarters.
- Served as training coach, ensuring team proficiency in product updates and success strategies.
- Recognized with Team Player Award in Q2 2013, Q3 2014, and Q2 2015.
- Collaborated with specialists to address complex network and basic business needs.
Education
Bachelor's in Political Science -
Middle Tennessee State University
08.2012
Skills
- Salesforce (8 years)
- HubSpot (5 years)
- SaaS (7 years)
- Business Development (8 years)
- Customer Relationship Management (10 years)
- Account Management (10 years)
- Cold Calling (10 year)
- Sales (10 years)
- Account Management (6 years)
- Product demos
- Strategic planning
- Lead generation
- Enterprise sales
- Client Relationship Management
- Prospecting and Networking
- Attention to Detail
- Business Plan Execution
- Territory Development
- Forecast Preparation
- Team Collaboration
- Relationship Building
- Sales Quota Achievement
- Sales Coaching
- CRM proficiency
- Adaptability
Timeline
Account Executive
InvoiceCloud, Inc.
03.2024 - Current
Senior Account Executive
gWorks
11.2021 - 02.2024
Senior Account Executive
TrinWare
11.2019 - 11.2021
Inside Sales Support
Advanced Systems Group
06.2017 - 07.2018
Inside Sales Representative III
Dell, Inc
11.2012 - 10.2015
Bachelor's in Political Science -
Middle Tennessee State University
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