Results-driven Automation Senior Data Analyst at Cigna-Evernorth Services Inc, skilled in advanced analytics and data quality assurance. Expert in streamlining data management and enhancing system efficiency. Proven ability to train teams and deliver actionable insights, leveraging strong analytical skills and a collaborative approach to problem-solving.
Overview
24
24
years of professional experience
Work History
Automation Senior Data Analyst
Cigna-Evernorth Services Inc
05.2012 - 05.2025
Streamlined provider data management through the development of automated systems and tools.
Analyzed large amounts of data to identify trends and find patterns, signals and hidden stories within data.
Partnered with IT teams to ensure seamless integration between databases and analytical tools, maximizing system efficiency across departments.
Served as a subject matter expert on various projects, sharing valuable insights derived from extensive industry experience as a Senior Data Analyst.
Performed root-cause analysis on data-related system problems to recommend or execute corrective action.
Trained junior analysts in best practices for statistical modeling techniques, fostering professional growth within the team.
Enhanced data integrity and accuracy by meticulously auditing and cleaning datasets.
Analyzed data to identify root causes of problems and recommend corrective actions.
Identified patterns and trends in large data sets and provided actionable insights.
Provider Data Analyst
Cigna Healthcare
08.2001 - 05.2012
Resolution of Provider fallout in company systems.
Resolution of complex escalated issues through handled pended claims services requests.
Providevide backup to team for loading and tracking of daily workload.
Manageanage daily distribution of pended claims service requests.
License Verification Specialist
Cigna Healthcare
05.2001 - 08.2001
Verified provider medical licensure through state license board.
Updated Licensing information in the database.
Flagged providers in claim systems if license could not be found or validated.