Julia Mayer
Buchanan
Summary
Authorized to work in the US for any employer
Overview
24
24
years of professional experience
1
1
Certification
Work History
Room Attendant/Housekeeping
Paris Landing State Park lodge
Buchanan
02.2023 - Current
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
- Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
- Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
- Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
- Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment
- Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards
- Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests
- Collaborated with other departments such as laundry services or concierge to provide seamless customer service experience for guests
- Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms
- Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies
- Developed strong relationships with regular guests through personalized service resulting in XX% increase in positive online reviews
Dental Assistant
Whole health dentistry
Lima
01.2016 - 09.2017
- Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
- Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
- Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
- Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
- Scheduled appointments and maintained organized patient records using electronic health record systems
- Provided chairside assistance to dentists during complex procedures such as root canals or extractions
- Maintained strict adherence to infection control protocols, including proper handling and disposal of hazardous materials
- Collaborated with the front desk staff to ensure smooth patient flow and efficient appointment scheduling
- Supported patients with special needs or anxiety by creating a calm and reassuring environment in the dental office
- Conducted preliminary examinations on patients, recording vital signs and medical history information accurately
- Fabricated custom trays for teeth whitening treatments based on dentist's specifications
- Instructed patients on post-operative care following oral surgery procedures like extractions or implant placements
- Implemented digital radiography systems to improve efficiency in capturing diagnostic images
- Provided support during dental emergencies, assisting with immediate patient care and contacting necessary specialists
Bank Teller
The Union Bank Company
Lima
01.2001 - 01.2010
- Managed cash transactions and balanced ATM operations efficiently.
- Educated customers on various financial products and service offerings.
- Managed initiation of checking, savings, and credit accounts for customers.
- Handled transactions including issuance and redemption of money orders.
- Welcomed customers and offered pleasant service during entire transaction.
- Reported daily averages and shortages to operations department.
- Delivered outstanding customer service by addressing inquiries promptly.
Education
Associate - Medical Administration
Rhodes State College
Lima, OH05.2016
High school diploma or GED -
Skills
- Communication skills
- Organizational skills
- HIPAA
- Customer service
- Computer skills
- Dental receptionist
- Dental assisting
- Insurance verification
- Cash register
- Medical office experience
- Data entry
- Medical billing
- Front desk
- Typing
- Cash handling
- Phone etiquette
- Medical terminology
- Microsoft Excel
- Dental office experience
- Hospitality
- Sales
- Sales and Customer support (10 years)
- Medical scheduling
- Clerical experience
- Hotel experience
- Supervising experience
- Dentrix
- Retail (3 years)
- Chairside assisting
- Medical receptionist
- Mentoring and training
Certification
Certified Medical Administrative Assistant, 01/01/01, Present
Timeline
Room Attendant/Housekeeping
Paris Landing State Park lodge
02.2023 - Current
Dental Assistant
Whole health dentistry
01.2016 - 09.2017
Bank Teller
The Union Bank Company
01.2001 - 01.2010
Associate - Medical Administration
Rhodes State College