Julian Johnson
Memphis
Summary
Over 5 years of exceeding personal sales goals by leveraging persuasive communication skills and product knowledge expertise. Consistently closing and achieving sales stretch goals through lead conversion to drive revenue growth.
Skilled at understanding customer needs and delivering tailored solutions that foster long-term relationships. Seeking to transition into new field where these transferable skills can drive success and innovation.
Leveraging integration between Salesforce into Google Sheets for analysis, visualization, and customized reporting, while still maintaining the core CRM functionality within Salesforce for lead management, data entry and Google Sheets for deeper data insights, KPI's, Revenue Value, and customized reporting.
Overview
6
6
years of professional experience
Work History
Outbound Sales Representative
ZenBusiness Inc
06.2022 - Current
- ZenBusiness is the all-in-one platform and trusted partner for small business owners providing business formation, compliance, banking, bookkeeping, and marketing tools in an intuitive, personalized dashboard. services, and expert guidance they need to start, run, and grow a successful business. Customers can protect their liability, manage money, and establish their online presence–all with one login.
- Business Growth Specialist
- Leveraged customer feedback to relay product improvement suggestions to the marketing and development team, driving continuous innovation and maintaining a competitive edge in the market.
- Enhanced team performance through constructive feedback during regular meetings, fostering a positive work environment conducive to success.
- Cultivated strong relationships with clients, fostering loyalty and repeat business.
- Implemented effective time management strategies, maximizing daily call volume and productivity.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Developed comprehensive understanding of product features to better address customer needs.
- Enhanced customer engagement through personalized follow-up calls, fostering stronger relationships.
- Leveraged strong negotiation skills to close deals beneficial to both company and customer.
- Overcame objections using friendly, persuasive strategies.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Consistently achieved and exceeded sales quotas.
Senior Sales Freight Broker
Truxio
02.2022 - 06.2022
- A third-party logistics (3PL) provider that connects shippers with carriers to arrange the transportation of goodsMonitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Negotiated competitive rates with carriers, resulting in cost savings for customers.
- Contacted existing customers to update accounts and confirm deals.
- Oversaw the logistics of freight movement, ensuring compliance with delivery schedules.
- Established and maintained lasting connections with shippers to enhance freight brokerage operations.
- Coordinated driver and shipper interactions to streamline freight logistics.
Senior Sales Representative
HomeAdvisor Inc
06.2019 - 09.2021
- B2B Sales connecting home owners with service providers, lead generation in highly competitive New York City Office
- Engaged in high-volume cold calling to service providers nationwide
- Strategizing urgency to empower business owners growth
- Consistently exceeded sales targets, KPI's
- Managed the entire sales cycle from prospecting to closing deals, consistently achieving high conversion rates
- Trained new hires on company products/services as well as effective selling techniques
- Identified gaps between current and future state of prospects to close
- Implemented sales script's and call coaching
Education
No Degree - Communication Studies
University of Memphis
Memphis, TN12.2017
High school or equivalent - undefined
White Station High School
Memphis, TN05.2009
Skills
- B2B Sales
- E-Commerce
- Objection handling
- Pipeline management
- Closing techniques
- Upselling strategies
- Cold calling
- Persuasion techniques
- Lead sourcing
- Salesforce CRM software proficiency
- Customer acquisition strategies
- Organizational skills
- Team collaboration
- Excellent verbal and written communication
- Customer engagement
- Goal driven
- Relationship building
- Outbound and inbound calls
- Self motivation
- Outbound calling
- Interpersonal skills
- Professionalism
- Interpersonal communication
- Product and service sales
- Developed and enhanced sales scripting
Timeline
Outbound Sales Representative
ZenBusiness Inc
06.2022 - Current
Senior Sales Freight Broker
Truxio
02.2022 - 06.2022
Senior Sales Representative
HomeAdvisor Inc
06.2019 - 09.2021
High school or equivalent - undefined
White Station High School
No Degree - Communication Studies
University of Memphis
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