Julie Gamble
Gallatin
Overview
5
5
years of professional experience
1
1
Certification
Work History
OUTBOUND team
Vanderbilt University Medical center
02.2025 - Current
- Contacted patients regarding medication refills and new prescriptions to ensure timely access to necessary treatments.
- Responds to questions and inquiries regarding medication delivery through EPIC portals.
- Communicates with clinical pharmacy teams about prior authorizations and appeals or insurance rejections requiring further investigation.
- Processed scripts and test claims in pharmacy dispensing system while managing call queue to maintain workflow efficiency.
- Updated patient profiles with new insurance information and communicated relevant details through appropriate channels.
Certified pharmacy technician
Vanderbilt University Medical center
03.2024 - Current
- Facilitated prescription orders by assisting patients with placement and tracking, ensuring timely refills and accurate delivery statuses.
- Addressed customer inquiries about prescription refills, medication availability, and pharmacy services via phone, enhancing patient support.
- Conducted insurance eligibility checks, verified coverage for medications, and explained co-pays or out of pocket expenses.
- Delivered comprehensive information to clinic regarding patient's financial assistance needs, improving access to necessary medications.
- Ensured compliance with HIPAA regulations and Maintained patient confidentiality throughout all communications.
- Processed secured credit card payments for prescription orders, ensuring accuracy and compliance with pharmacy policies.
Certified Pharmacy Technician
Fertility pharmacy of America
08.2021 - 03.2024
- Prepares medications for dispensing, packaging and shipment.
- Labels products appropriately, including cautionary or auxiliary labels.
- Maintains clean and neat pharmacy dispensing area.
- Maintain adequate supplies (paper, forms, labels, etc.).
- Works with pharmacists for inventory control.
- Acts as the cashier, processing sales and operating the Pharmacy's POS system.
- Billing AR accounts for partnered clinics.
- Analyzing insurance information, performing data entry, and providing co-pays for prescriptions.
- Updating prior authorization responses on patients' prescriptions.
Pharmacy Technician
Walgreens
01.2021 - 08.2021
- Receiving and verifying prescriptions, preparation of medications for patients.
- Preparation of COVID-19 vaccine and administering vaccine with pharmacist oversight.
- Assisting with insurance claims processing and rejections.
- Supporting pharmacy services by stocking and assembling medications on shelves.
Education
High school Diploma -
The Academy at Old Cockrill
06-2018
Skills
- EPIC charting
- Medication management
- Insurance verification
- HIPAA compliance
- Patient assessment
- Inventory control
- Insurance authorization
- prior authorization processing
Certification
- Pharmacy Technician Certification Board, 30258029, 01/02/24
- Pharmacy Technician License, 72094, 02/09/21
Timeline
OUTBOUND team
Vanderbilt University Medical center
02.2025 - Current
Certified pharmacy technician
Vanderbilt University Medical center
03.2024 - Current
Certified Pharmacy Technician
Fertility pharmacy of America
08.2021 - 03.2024
Pharmacy Technician
Walgreens
01.2021 - 08.2021
High school Diploma -
The Academy at Old Cockrill