Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
Generic
Julie Vest

Julie Vest

Enville

Summary

Accomplished LTSS Program Manager with proven leadership at Wellpoint Tennessee, excelling in strategic planning and advocacy. Expert in enhancing program effectiveness and fostering collaboration across departments. Adept at problem-solving and conflict resolution, driving team performance to meet targets and improve service delivery for individuals with disabilities.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Support Coordination Program Manager

Wellpoint Tennessee
07.2022 - Current
  • Manage supervision, support, and monitoring for Support Coordination team in ECF operations, delivering clinical oversight of program activities and maintaining overall effectiveness of Wellpoint's ECF CHOICES program.
  • Provide guidance and support to team members in order to achieve targets within defined deadlines.
  • Monitor performance metrics to ensure timely completion of tasks.
  • Collaborate with teams across departments to develop effective strategies for executing programs.

ECF CHOICES Support Coordinator Supervisor

BlueCare Tennessee
11.2019 - 07.2022
  • Supervised team of 10-12 support coordinators in facilitating services for individuals with disabilities
  • Developed and maintained relationships with external service providers.
  • Ensured compliance with all applicable federal, state, local laws and regulations.

Adjunct Professor

Union University
01.2018 - 05.2021
  • Taught Master's level social work class

Consultant Case Judge

Rucker, Powell & Associates
01.2013 - 02.2020
  • Case Judge for the Jackson vs. Ft. Stanton Lawsuit in New Mexico

ECF CHOICES Member Advocate

BlueCare Tennessee
05.2016 - 11.2019
  • Advocated for ECF CHOICES members and contributed to overall development of ECF CHOICES program implementation
  • Resolved member complaints efficiently and effectively.
  • Conducted outreach activities to external entities to promote services.
  • Supported by linking ECF members with community resources.

Executive Director

Neighborhood Network
01.2013 - 01.2016
  • Responsible for the overall operation of the agency and management of 40-45 employees.
  • Oversaw agency operations, focusing on policy and program development.
  • Supervised all staff to ensure optimal performance and accountability.
  • Represented agency in statewide DIDD/TennCare meetings with key stakeholders.
  • Advocated for system changes across state programs to enhance efficiencies.
  • Maintained monitoring systems to assess quality and efficiency of agency work.

Director of Services

Neighborhood Network, Inc.
01.2010 - 01.2012
  • Managed Independent Support Coordination teams and Mentors for the agency.

Program Director

Neighborhood Network, Inc.
01.2005 - 01.2010
  • Provided oversight & support to Support Coordination teams.

Team Mentor

Neighborhood Network, Inc.
01.2000 - 01.2005
  • Supported a team of 10 Independent Support Coordinators.

Independent Support Coordinator

Neighborhood Network
01.1998 - 01.2000
  • Case Management for caseload of 30 people with intellectual disabilities.

Education

Master's Degree - Social Work

Union University
01.2015

Bachelor of Science - Social Work

Union University
01.1998

Skills

  • Effective communication
  • Leadership skills
  • Problem solving
  • Conflict resolution
  • Advocacy and support
  • Strategic planning
  • Decision making
  • Critical thinking

Projects

  • Chair of Tennessee Alliance of Support Coordinators (TASC) for 3 terms
  • Served on the West Tennessee Policy and Planning Council for DIDD – served as chair for 2 years
  • Served on the Statewide Accreditation Advisory Council for DIDD
  • Served on the Prevention from Harm workgroup for DIDD
  • Chair of Tennessee Alliance of Support Coordinators (TASC) for three terms
  • Chair of West Tennessee Policy and Planning Council for Tennessee Department of Intellectual and Developmental Disabilities for two terms
  • Participated in Panel Presentation at the Tennessee Community Organizations (TNCO) 2023 Annual Conference
  • Served on Union University's School of Social Work Advisory Council for eight years

Certification

  • Licensed Master Social Worker
  • Person Centered Thinking Mentor
  • Person Centered Thinking Trainer

Timeline

Support Coordination Program Manager

Wellpoint Tennessee
07.2022 - Current

ECF CHOICES Support Coordinator Supervisor

BlueCare Tennessee
11.2019 - 07.2022

Adjunct Professor

Union University
01.2018 - 05.2021

ECF CHOICES Member Advocate

BlueCare Tennessee
05.2016 - 11.2019

Consultant Case Judge

Rucker, Powell & Associates
01.2013 - 02.2020

Executive Director

Neighborhood Network
01.2013 - 01.2016

Director of Services

Neighborhood Network, Inc.
01.2010 - 01.2012

Program Director

Neighborhood Network, Inc.
01.2005 - 01.2010

Team Mentor

Neighborhood Network, Inc.
01.2000 - 01.2005

Independent Support Coordinator

Neighborhood Network
01.1998 - 01.2000

Master's Degree - Social Work

Union University

Bachelor of Science - Social Work

Union University
Julie Vest