Julius Lips III
Clarksville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Inside Sales Representative
United Rentals
11.2023 - Current
- Cultivated relationships with potential clients through effective communication and follow-up strategies.
- Conducted needs assessments to align product offerings with client requirements.
- Utilized CRM systems to track sales activities and manage customer interactions efficiently.
- Collaborated with marketing team to develop targeted campaigns enhancing lead generation.
- Implemented process improvements that streamlined workflows and increased overall team productivity.
- Led initiatives to enhance customer satisfaction, resulting in higher retention rates and repeat business.
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Contributed to team objectives in fast-paced environment.
Infantry Team Leader
United States Army
01.2021 - 01.2024
- Led infantry team of 4 members in combat operations, providing tactical guidance for individuals with varying strengths.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Counseled soldiers monthly on their performance based on the standards of the United States Army.
- Led detailed trainings on weapons systems for subordinates, enhancing overall team safety and cohesion.
- Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
Assistant Golf Professional
Craft Farms Golf Resort
06.2018 - 12.2020
- Led our associates with day to day operations from guiding and helping them attain our daily goal. Assisted with purchasing merchandise and pricing. Supported the hiring and firing process with our director along with the operation guidelines. Implemented new processes from outside services to inside our shop.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
- Supervised play pace to promote positive and memorable experience for players on golf course.
- Assisted with ordering items, apparel and clubs for pro shop from various vendors.
- Assisted in running and facilitating over 100 tournaments yearly.
- Monitored golf shop for overall cleanliness multiple times per shift, straightening up items.
- Upsold lessons and apparel to members, which boosted club profits by 30%.
- Improved motivation of younger team members and boosted competition results.
Insurance Sales Agent
Chabert Insurance Agency
01.2017 - 06.2018
- Multiple Line agent building a book of business from scratch. Handled the entire process for customers from selling policies to handling their needs throughout their time as a policy holder. Created a process that would provide excellent customer service that provided the best coverage for the client(s).
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Upsold products to policyholders and potential new clients.
- Pursued continued professional development through insurance workshops, course and webinars.
- Monitored clients' insurance coverages to ensure changing needs were met.
Insurance Sales Agent
State Farm
06.2014 - 12.2016
- Responded to inquiries and explained product features and service advantages to potential customers.
- I assisted new employees with the standards and guidelines of the office within the perimeters of State Farm.
- Upsold products to policyholders and potential new clients.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Pursued continued professional development through insurance workshops, course and webinars.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
- Exceeded company sales goals for new policies.
- Provided leadership and training for new agents regarding industry best practices and company policies.
Executive Meeting Specialist
Sheraton Hotel & Resorts
02.2012 - 06.2014
- Worked with professional and trade associations to create memorable and successful events.
- Attended and participated in industry events.
- Managed safe and smooth food delivery at banquets, conferences and social events.
- Conferred with customers to gather event requirements and explore opportunities.
- Oversaw work of up to 75 staff seamlessly executing professional events.
- Oversaw advanced event registration and day-of check-in to handle high volume of guests.
Education
Bachelor of Business Administration - Marketing
Strayer University
Washington, D.C.09.2017
High School Diploma -
Holy Cross High School
New Orleans, LA05.2005
Skills
- Relationship building
- Customer service
- Attention to detail
- Adept multi-tasker
- Superior organizational skills
- Upselling and cross selling
- Customer relationship management
- Needs assessment
- CRM management
- Lead generation
- Process improvement
- Customer retention
- Sales strategy
- Product knowledge
- Team leadership
- Communication skills
- Tactical training
- Event management
- Upselling techniques
- Market analysis
- Workflow optimization
- Training and development
- Conflict resolution
- Issue resolution
- Driven
- Analytical thinking
Timeline
Inside Sales Representative
United Rentals
11.2023 - Current
Infantry Team Leader
United States Army
01.2021 - 01.2024
Assistant Golf Professional
Craft Farms Golf Resort
06.2018 - 12.2020
Insurance Sales Agent
Chabert Insurance Agency
01.2017 - 06.2018
Insurance Sales Agent
State Farm
06.2014 - 12.2016
Executive Meeting Specialist
Sheraton Hotel & Resorts
02.2012 - 06.2014
High School Diploma -
Holy Cross High School
Bachelor of Business Administration - Marketing
Strayer University