Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Carrasco

Knoxville

Summary

Dynamic Field Service Technician with a proven track record at Tindell's Building Materials, excelling in fault diagnosis and customer training. Recognized for enhancing equipment reliability and reducing callbacks through effective installation and maintenance. Strong accountability and problem-solving skills drive operational excellence in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Field Service Technician

Tindell's Building Materials
04.2024 - Current
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Warehouse Lead

Tindell's Building Materials
10.2023 - 04.2024
  • Supervised warehouse operations by managing employees during shifts.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Followed verbal and written instructions to properly move and ship products.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Maintained top performance standards while working in hot warehouse environment.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Warehouse Worker

Tindell's Building Materials
10.2022 - 10.2023
  • Consistently lifted materials weighing as much as 80 pounds.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

Education

Tennessee Department of Labor And Workforce Development
Knoxville, TN
10-2024

Skills

  • Tool management
  • Fault diagnosis
  • Customer training
  • Installation and maintenance
  • Power tools
  • Interdepartmental collaboration
  • Accountability and work ethic
  • Training and mentoring
  • Problem-solving
  • Courteous and professional

Timeline

Field Service Technician

Tindell's Building Materials
04.2024 - Current

Warehouse Lead

Tindell's Building Materials
10.2023 - 04.2024

Warehouse Worker

Tindell's Building Materials
10.2022 - 10.2023

Tennessee Department of Labor And Workforce Development
Justin Carrasco