Summary
Overview
Work History
Education
Skills
Timeline
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Justin Epps

Gallatin

Summary

Experienced and driven Senior Property Manager with almost 4 years of success in managing large-scale residential and/or commercial portfolios. Seeking to leverage a strong background in team leadership, financial management, resident retention, and operational efficiency to contribute to a dynamic property management team. Committed to maximizing asset value, delivering exceptional resident experiences, and leading high-performing teams in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Senior Property Manager/General Manager

RR Living
10.2024 - Current
  • Managed daily operations for a portfolio of properties, overseeing leasing, maintenance, resident relations, budgeting, and vendor coordination.
  • Supervised and mentored on-site staff, fostering a high-performance team culture aligned with company goals.
  • Developed and executed strategies to increase occupancy rates, enhance resident satisfaction, and reduce turnover.
  • Created and managed annual operating budgets; tracked financial performance and ensured NOI targets were achieved or exceeded.
  • Oversaw capital improvement projects and handled contract negotiations with vendors and service providers.
  • Ensured full compliance with local, state, and federal housing regulations, as well as internal policies and procedures.

Property Manager (Large Multi-Site)

Gross Residential
09.2023 - 10.2024
  • Oversaw daily operations of a 400-unit, multi-site property, ensuring smooth execution of leasing, maintenance, and resident services.
  • Led and managed a diverse team of leasing consultants, maintenance technicians, and housekeeping staff.
  • Directed and analyzed daily, weekly, and monthly reports to monitor property performance and ensure accountability.
  • Managed property financials including budgeting, expense control, rent collection, and financial reporting.
  • Planned and executed marketing strategies and advertising campaigns to drive occupancy and promote property growth.
  • Organized and hosted resident engagement events to build community and increase retention.

Multi-Site Property Manager

Elmington Property Management
09.2022 - 09.2023
  • Advertised and filled vacancies for three separate properties, ensuring timely and efficient leasing and occupancy.
  • Negotiated and enforced lease agreements, while maintaining and securing premises in compliance with company standards.
  • Determined rental rates by conducting market surveys, analyzing overhead costs, depreciation, taxes, and profit goals.
  • Managed financial performance by collecting rent, paying bills, forecasting requirements, preparing annual budgets, and analyzing variances.
  • Generated detailed financial reports by collecting, analyzing, and summarizing data and trends to improve property performance.
  • Actively contributed to organizational goals by accepting new responsibilities and exploring opportunities for added value and efficiency.

Education

Master of Arts - Executive Leadership

Liberty University
Lynchburg, VA
05-2021

Public Policy

Liberty University
Lynchburg, VA
05-2020

Skills

  • Lease management
  • Lease agreements proficiency
  • Sales
  • Maintenance coordination
  • Tenant retention
  • Portfolio oversight
  • Collection management proficiency
  • Asset management
  • Vendor management
  • Facilities management
  • Crisis management

Timeline

Senior Property Manager/General Manager

RR Living
10.2024 - Current

Property Manager (Large Multi-Site)

Gross Residential
09.2023 - 10.2024

Multi-Site Property Manager

Elmington Property Management
09.2022 - 09.2023

Master of Arts - Executive Leadership

Liberty University

Public Policy

Liberty University

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