Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Gilliam

Tullahoma

Summary

Dynamic professional with a proven track record at Coffee County Government, excelling in project management and problem-solving. Successfully coordinated maintenance projects, optimizing budgets, and enhancing facility operations. Recognized for strong teamwork and leadership skills, ensuring efficient resource allocation, and improved productivity in a fast-paced environment.

Overview

24
24
years of professional experience

Work History

Assistant Director of Maintenance

Coffee County Government
Manchester
05.2002 - Current
  • Conducted maintenance tasks on County buildings, including plumbing, electrical and construction work.
  • Coordinated with external vendors for specialized services, such as large-scale repairs or equipment installations, ensuring timely completion of projects within budget constraints..
  • Collaborated with other department heads to identify areas for improvement in facility operations and implement necessary changes.
  • Managed budgets for the maintenance department, tracking expenses and identifying cost-saving opportunities where possible.
  • Presented projects to Capital Outlay Committee for approval.
  • Collaborated with Budge and Finance to secure project funding.
  • Helped maintain inventory of tools and supplies for maintenance staff.
  • Analyzed complex problems associated with maintenance tasks and developed effective solutions.
  • Ensured compliance with relevant codes and regulations for maintenance activities.
  • Supervised installation, operation, calibration, troubleshooting, repair, testing, and inspection activities.
  • Established work standards and procedures in order to enhance productivity levels.
  • Performed emergency repairs during off-hours to restore essential utilities.

Part Time Supervisor

United Parcel Service, UPS
Tullahoma
05.2001 - 03.2023
  • Understanding proper lifting techniques, sorting procedures, and package handling protocols to prevent damage and ensure efficient processing
  • Ability to understand and apply routing plans, optimize delivery schedules, and address unexpected delivery challenges.
  • Basic understanding of warehouse layout, inventory management, and flow optimization.
  • Deep knowledge of UPS safety protocols, including hazard identification, accident prevention, and emergency response.
  • Using the device for tracking, route navigation, and communication.
  • Understanding dispatch processes and using systems to assign tasks and manage routes.
  • Navigating and using WMS to track packages and manage inventory.
  • Skills in efficiently loading trucks to maximize space utilization while maintaining safety and package integrity.
  • Quickly identifying and resolving operational issues such as misplaced packages, delivery delays, or equipment malfunctions.
  • Ability to motivate, guide, and coach a team of package handlers and drivers to achieve performance goals.
  • Clear and effective verbal and written communication skills to provide instructions, feedback, and updates to the team and upper management.
  • Ability to assign tasks effectively based on individual skills and workload.
  • Providing constructive feedback, addressing performance issues, and recognizing achievements.
  • Handling interpersonal conflicts and resolving disagreements fairly and effectively.
  • Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.
  • Making sound judgments and decisions under pressure, especially in time-sensitive situations.
  • Onboarding and training new employees on UPS procedures and safety protocols.
  • Inspiring team members to work efficiently and maintain a positive attitude.
  • Providing one-on-one guidance to improve employee performance.
  • Expert use of the DIAD device for scanning, tracking, and communication.
  • Proficiency in using computers for data entry, email communication, and accessing UPS systems.
  • Ability to interpret data and reports to identify trends and areas for improvement. (e.g., delivery efficiency, error rates).
  • Knowledge of Word, Excel, and Outlook can be helpful for communication and data management.
  • Ability to handle customer inquiries and resolve issues professionally and efficiently.
  • Flexibility to adjust to changing priorities and unexpected challenges.
  • Stress Management: The ability to remain calm and focused under pressure.
  • Ensuring accuracy in package handling, data entry, and reporting.
  • Dependability: Reliability, and commitment to fulfilling responsibilities.
  • Proactively identifying and addressing problems without being explicitly told to do so.

Education

High School Diploma -

Tullahoma High School
Tullahoma Tn
05-1999

Skills

  • Equipment maintenance
  • Project management
  • Budget management
  • Facility operations
  • Regulatory compliance
  • Vendor management
  • Budgeting and cost control
  • Work Planning and Prioritization

Timeline

Assistant Director of Maintenance

Coffee County Government
05.2002 - Current

Part Time Supervisor

United Parcel Service, UPS
05.2001 - 03.2023

High School Diploma -

Tullahoma High School

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Justin Gilliam