Justin Jones
Corryton
Summary
Professional pest control specialist equipped to handle wide range of pest management challenges. Background includes thorough inspections, preventive measures, and safe application of pest control solutions. Known for strong collaboration with team members and adaptability to changing environments. Competent in customer service and problem-solving, ensuring high standards and reliable results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Southeast Termite & Pest Control
02.2016 - Current
- My current role with Southeast is running a pest control route.
- I manage my own schedule and around two hundred customers each month.
- I then go out into the field and sell leads, run customer accounts and help new customers get started.
- I previously handled termite jobs, termite pre-treats, Termite inspections, Mosquitos, fall invaders, and termite letters.
Call Center Caller
Cellular Sales Verizon Wireless
07.2012 - 12.2015
- My goal was to help customers by filing claims, updating billing, and updating customer information.
- I was involved in many other fields within the contact center, which include: customer care calls, sales calls, tech protect insurance calls, Tech protect projects, voice mail call backs, recovery, and RPC (Recovery).
- This job requires computer skills as I am very knowledgeable of many different programs on the computer, and I have great customer service skills.
Sales Floor Team Member
Hibbett Sports
03.2014 - 06.2014
- During my time at Hibbett Sports I was able to grow my customer experience knowledge.
- Joining the floor and helping customers with their clothing/ shoe choices was very fulfilling.
- The different types of duties I held while with the company was sales floor, cash register, organizing the store and cleaning.
Call Center Caller
SECURE WATCH ADT
10.2011 - 03.2012
- Secure Watch is based on receiving calls from customers that need security systems installed into their homes.
- I took down the necessary information from those customers and applied it into the computer program.
- That way the installers could go and apply the necessary products into the customers' homes.
Night manager
Subway
10.2009 - 10.2011
- I made sandwiches while closing the store by myself.
- I cleaned, and prepped the necessary foods for the openers to begin the next day.
- While doing all of the deeds that needed to be accomplished I helped customers that needed food for their families.
Education
Associates of Science - Communications
Roane State Community College
Oak Ridge, TN12.2016
High School Diploma -
Powell High School
Powell, TN01.2009
Skills
- Landscaping
- Pest Control
- Negotiation
- Computer Skills
- RETAIL SALES
- Cash
- Lawn Care
- Mowing
- Telemarketing
- Cash Register
- Customer service
- Sales
- RECEPTIONIST
- Cold Calling
- Communication skills
- Team Player
- Great Personality
- Sports Knowledge
- Organization Skills
- Call Center caller
- Appointment setter
- Overcoming objections
- Negotiation skills
- Top-rated sales performance
Certification
- Pest Control License, TN Department of Agriculture
- Driver's License
Desired Job Types
Full-time
Timeline
Pest Control Technician
Southeast Termite & Pest Control
02.2016 - Current
Sales Floor Team Member
Hibbett Sports
03.2014 - 06.2014
Call Center Caller
Cellular Sales Verizon Wireless
07.2012 - 12.2015
Call Center Caller
SECURE WATCH ADT
10.2011 - 03.2012
Night manager
Subway
10.2009 - 10.2011
High School Diploma -
Powell High School
Associates of Science - Communications
Roane State Community College
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