Justin Lindsey

Experienced with project management, team leadership, and cost control. Utilizes strategic planning and effective communication to ensure project success with a track record of delivering projects on time and within budget while maintaining high safety and quality standards.

• 17 years of experience with top-down franchise organization, structure, relationships, products & services, P&L, revenue streams, and vendor relationships. Understanding of franchise business products, services, customer-facing technology solutions, features analysis, and business applications, as well as customer demographics profile targets.
• 5 years of experience managing 60+ projects in 4 states within the UPS Store network, including coordination with general contractors, vendors, municipalities, commercial brokers, and business owners. Led projects from site selection/lease negotiation, design, bidding, procurement & buildout, to final compliance and approval phase.
• 9 years of experience acting as the primary field support contact between The UPS Store, Inc., UPS, vendors, and franchisees; analysis of competitors’ tactics, offerings, and strategies.
• 7 years of experience leading & presenting networking meetings to franchisees regarding construction processes, profitability initiatives, and business development events to generate target markets supporting owner expansion opportunities and grow the network.
• 6 years of experience deploying customer-first & best-practice resources to execute operational improvements, training, merchandising, marketing, prospecting, and management initiatives to improve revenue and productivity.