K Subashini
Human Resource
Chennai
Summary
Proven Appointment Scheduler at Twin Health, Goal-driven professional with an MBA in HR Management.Fully familiar with various phases of the recruitment cycle right from posting the job description to employee onboarding and orientation. Maintains management guideline's by preparing,updating and recommending human resource policies and procedures.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Appointment Scheduler
Twin Health
Chennai, India
10.2021 - 02.2023
- Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
- Assisted in training new staff members on scheduling software, company policies, and best practices for exceptional customer service.
- Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
Education
Madras University
Chepauk, TNMBA - Human Resources Management
Patrician College of Arts And Science
Adyar,Chennai 04.2001 -
Skills
Data entry proficiency
Client Relationship Building
Decision-Making
Problem-Solving
Scheduling
Confidentiality
Onboarding
Time-Management
Timeline
Appointment Scheduler
Twin Health
10.2021 - 02.2023
MBA - Human Resources Management
Patrician College of Arts And Science
04.2001 -
Madras University