K.AAKASH NARAYANAN

I am an OYO operator with experience in managing day-to-day hotel operations, guest handling, room bookings, and customer service. I focus on maintaining smooth operations, ensuring guest satisfaction, coordinating with staff, and handling property-related responsibilities efficiently. I am hardworking, responsible, and committed to providing a comfortable and positive experience for every guest.

Operated and maintained equipment to ensure optimal performance and safety standards.

Assisted in daily operations, enhancing workflow efficiency through attention to detail.

Monitored inventory levels, facilitating timely replenishment of supplies and materials.

I am an OYO professional specializing in Customer Relationship Management, with a focus on providing excellent guest experiences, and building strong customer relationships. Handled guest queries and resolved complaints to enhance guest satisfaction, and maintain service standards. I am committed to customers by quickly solving issues and ensuring high service quality.

• Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
• Trained team members on customer service protocols, fostering a collaborative environment.
• Implemented feedback systems to gather insights and improve service delivery.