Kacie Pennington
Nashville
Summary
Professional Bartender with 5 years of experience in high-traffic locations throughout Nashville, Tennessee and Dublin, Ireland. Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server and Bartender
Fins Bar and JWB Grill at the Margaritaville Hotel Nashville
04.2020 - 11.2024
- Led training focused on speed, accuracy, and guest satisfaction for 8 new bartenders
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing 12 or more tables simultaneously without compromising service quality.
Bartender
Kodiak
02.2023 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server and Bartender
Green Hills Grille
08.2020 - 04.2021
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Bachelor of Science Degree - Neurobiology
Lipscomb University
12.2021
Skills
- Memory retention
- Free Pouring
- Experienced trainer
- Exceptional customer service
- Cash handling
- Strong work ethic
- Strong multitasking
- Highly reliable
- Clear and effective communication
- Patience and tolerance
Certification
Tennessee Alcoholic Beverage Commission license
References
mpapa@margaritavillehotelnashville.com
hgrooms@margaritavillehotelnashville.com
cnealthompson@gmail.com
Timeline
Bartender
Kodiak
02.2023 - 12.2023
Server and Bartender
Green Hills Grille
08.2020 - 04.2021
Server and Bartender
Fins Bar and JWB Grill at the Margaritaville Hotel Nashville
04.2020 - 11.2024
Bachelor of Science Degree - Neurobiology
Lipscomb University
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