Kade Hayes
Kingsport
Summary
Dynamic visual merchandising professional with a proven track record at Ashley Furniture Homestore, excelling in inventory management and effective communication. Expert in product compliance and quality assurance, ensuring adherence to industry standards. Proven ability to implement quality control measures that enhance operational efficiency. Consistently maintains high workplace standards, contributing to overall organizational success.
Overview
8
8
years of professional experience
Work History
Visual Merchandising Assistant
Ashley Furniture Homestore
Kingsport
08.2022 - Current
- Updated pricing information regularly based on changes in market conditions.
- Inspected stores daily for any damages or necessary repairs to fixtures or displays.
- Received incoming shipments from vendors and inspected them for accuracy against orders placed.
- Placed price tags on merchandise according to established guidelines.
- Created and maintained attractive window displays to draw customers into the store.
- Assisted with floor changes, ensuring merchandise was properly displayed according to company guidelines.
- Performed regular maintenance on display fixtures, including cleaning, rearranging, and restocking items as needed.
- Attended meetings with vendors to discuss upcoming promotions and product updates.
- Adhered strictly to safety regulations when handling fragile items or hazardous materials.
- Managed inventory levels and product placement to maximize visibility and sales potential.
- Ensuring quality of products are in accordance to company guidelines and expectations.
Merchandise Leader
American Eagle Outfitters, Inc
Kingsport
08.2019 - 05.2022
- Organized special events such as clearance sales or seasonal promotions.
- Communicated regularly with other departments regarding upcoming promotions or special projects.
- Utilized data analytics tools to track product performance metrics such as velocity, margins, turns.
- Performed regular cycle counts to verify accuracy of inventory records.
- Provided guidance and support to team members regarding issues related to product selection and placement.
- Oversaw all aspects of receiving shipments, including verifying quantities received against purchase orders issued by buyers.
- Monitored stock levels on a daily basis to ensure shelves were adequately stocked with products.
- Participated in annual inventory audits by counting items stored within designated areas.
- Managed the day-to-day operations of the merchandise department, including inventory management and product placement.
- Organized product displays according to customer preferences and store layout guidelines.
- Trained staff on proper merchandising techniques such as visual display setup and product placement.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Sales Customer Service Manager
Jewel-Osco Pharmacy
Aurora
08.2017 - 05.2019
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
- Monitored staff performance to ensure adherence to customer service standards.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained up-to-date knowledge of company products, services, pricing structures, promotions.
- Organized shift assignments to meet expected coverage demands by factoring in typical loads and upcoming changes.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Responsible for managing cash drawers, reconciling daily transactions, and preparing secure bank deposits, with a strong emphasis on accuracy and accountability.
Education
High School Diploma -
West Aurora High School
Aurora, IL05-2019
Some College (No Degree) - Undecided, General Studies
East Tennessee State University
Johnson City, TNSkills
- Visual merchandising
- Inventory management
- Product placement
- Data analysis
- Fixture maintenance
- Pricing strategies
- Team collaboration
- Quality assurance
- Problem solving
- Safety compliance
- Effective communication
- Attention to detail
References
References available upon request.
Timeline
Visual Merchandising Assistant
Ashley Furniture Homestore
08.2022 - Current
Merchandise Leader
American Eagle Outfitters, Inc
08.2019 - 05.2022
Sales Customer Service Manager
Jewel-Osco Pharmacy
08.2017 - 05.2019
High School Diploma -
West Aurora High School
Some College (No Degree) - Undecided, General Studies
East Tennessee State University
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