Results-driven professional with strong customer relations and leadership skills. Proven ability to enhance customer satisfaction and loyalty while training teams to exceed sales targets.
Overview
7
7
years of professional experience
Work History
Sales Representative
Verizon
Fort Oglethorpe, GA
01.2022 - Current
Developed strong customer relationships to enhance retention and satisfaction.
Executed sales strategies to achieve individual and team quotas consistently.
Conducted product demonstrations to educate customers on features and benefits.
Trained new sales representatives on products, services, and sales techniques.
Store Manager
Cellular Sales Verizon
Dalton, GA
01.2024 - 09.2025
Led daily store operations, ensuring compliance with company policies and procedures.
Trained and developed staff to enhance customer service and sales performance.
Analyzed sales data to identify trends and optimize inventory management strategies.
Implemented promotional campaigns, driving increased foot traffic and revenue growth.
Store Manager
Lasaters Coffee And Tea
Clarksville, TN
02.2021 - 12.2021
Managed store budgets, controlling expenses while maximizing profitability through strategic planning.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked well in a team setting, providing support and guidance.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Assistant Manager
Starbucks
Jasper, GA
06.2019 - 01.2021
Led daily operations to ensure exceptional customer service and product quality.
Trained and mentored staff, fostering a collaborative team environment.
Implemented efficiency improvements in inventory management processes.