Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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KAIDEN SHUPE

Lyles

Summary

Communicative customer service employees are motivated to maintain customer satisfaction, and contribute to your company's success. I have a history in managing large amounts of calls and sustaining satisfactory relationships with customers. I offer outstanding active listening and multitasking abilities, along with being a team player, and punctual.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Support Specialist

ALIEN PAINTBALL
LYLES
05.2024 - 07.2025
  • Educated on safety and proper equipment usage
  • Provided timely responses to customer inquiries via phone and email.
  • Assisted customers with product selection and troubleshooting issues.
  • Collaborated with team members to resolve complex customer concerns.
  • Maintained knowledge of company products and services for accurate support.
  • Educated customers on product features and usage guidelines effectively.

Football Player

EAST HICKMAN HIGH SCHOOL
Lyles
08.2021 - 05.2025
  • Team Captain
  • Offensive Lineman
  • Developed teamwork skills through collaboration with team members.
  • Studied film to prepare for opponents

  • Executed game strategies during practices and competitive matches.
  • Enhanced physical fitness through regular training and conditioning sessions.
  • Communicated effectively with coaches to clarify game plans and expectations.
  • Participated in community events representing the school and fostering sportsmanship.

Education

BBA - Business Management

ANDERSON UNIVERSITY
Anderson, AK
05-2029

High School Diploma -

EAST HICKMAN HIGH SCHOOL
Lyles, TN
05-2025

Skills

  • Customer service
  • Team work
  • Problem solving
  • Time management
  • Conflict resolution
  • Safety training
  • Effective communication skills

Affiliations

  • full time high school and college student athlete
  • high school business club member

Accomplishments

  • offensive lineman of the year award 2024
  • all region team award 2024
  • eagle award 2025
  • outstanding business award recipient 2025
  • Mr EHHS 2025

Certification

  • certified in Microsoft Word
  • certified in Microsoft Powerpoint

Timeline

Customer Support Specialist

ALIEN PAINTBALL
05.2024 - 07.2025

Football Player

EAST HICKMAN HIGH SCHOOL
08.2021 - 05.2025

BBA - Business Management

ANDERSON UNIVERSITY

High School Diploma -

EAST HICKMAN HIGH SCHOOL
KAIDEN SHUPE