KAIDEN SHUPE
Lyles
Summary
Communicative customer service employees are motivated to maintain customer satisfaction, and contribute to your company's success. I have a history in managing large amounts of calls and sustaining satisfactory relationships with customers. I offer outstanding active listening and multitasking abilities, along with being a team player, and punctual.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Support Specialist
ALIEN PAINTBALL
LYLES
05.2024 - 07.2025
- Educated on safety and proper equipment usage
- Provided timely responses to customer inquiries via phone and email.
- Assisted customers with product selection and troubleshooting issues.
- Collaborated with team members to resolve complex customer concerns.
- Maintained knowledge of company products and services for accurate support.
- Educated customers on product features and usage guidelines effectively.
Football Player
EAST HICKMAN HIGH SCHOOL
Lyles
08.2021 - 05.2025
- Team Captain
- Offensive Lineman
- Developed teamwork skills through collaboration with team members.
- Studied film to prepare for opponents
- Executed game strategies during practices and competitive matches.
- Enhanced physical fitness through regular training and conditioning sessions.
- Communicated effectively with coaches to clarify game plans and expectations.
- Participated in community events representing the school and fostering sportsmanship.
Education
BBA - Business Management
ANDERSON UNIVERSITY
Anderson, AK05-2029
High School Diploma -
EAST HICKMAN HIGH SCHOOL
Lyles, TN05-2025
Skills
- Customer service
- Team work
- Problem solving
- Time management
- Conflict resolution
- Safety training
- Effective communication skills
Affiliations
- full time high school and college student athlete
- high school business club member
Accomplishments
- offensive lineman of the year award 2024
- all region team award 2024
- eagle award 2025
- outstanding business award recipient 2025
- Mr EHHS 2025
Certification
- certified in Microsoft Word
- certified in Microsoft Powerpoint
Timeline
Customer Support Specialist
ALIEN PAINTBALL
05.2024 - 07.2025
Football Player
EAST HICKMAN HIGH SCHOOL
08.2021 - 05.2025
BBA - Business Management
ANDERSON UNIVERSITY
High School Diploma -
EAST HICKMAN HIGH SCHOOL