Utilized sales, customer service, leadership, and marketing skills to support team objectives and drive professional development opportunities.
Overview
7
7
years of professional experience
Work History
Sales Lead
American Eagle Outfitters - Wolfchase Galleria
07.2022 - Current
Lead a team of brand ambassadors to meet sales, credit, and loyalty goals. Handle de-escalation procedures, interview, and onboard new hires, supervise training, and manage marketing and store remodeling. Conduct weekly district calls to improve credit and loyalty impact and assist other stores with sales training. I also have experience as managing and leading our stores floor changes or “floor sets” along with all marketing changes.
Senior Brand Ambassador
American Eagle Outfitters
04.2022 - 06.2022
Managed opening and closing procedures, handled cash withdrawals, maintained store cleanliness, and learned managerial duties.
Brand Ambassador
American Eagle Outfitters
08.2021 - 03.2022
Welcomed guests, informed them about sales and promotions, and developed basic register and POS skills.
Hostess/Expeditor
Sideporch Steak House
01.2019 - 07.2021
Managed guest seating, provided customer service, organized floor plans for large parties, and assisted with food preparation and presentation.