Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assessment & Stabilization Facilitator
State of Tennessee Department of Disability and Aging
03.2024 - Current
Attended leadership academy to enhance team collaboration and communication skills as a mentor for new staff
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Collaborated with leadership to align training programs with organizational goals.
Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Identified areas in need of improvement and implemented solutions.
Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
Strengthened community relations by organizing events that brought together diverse groups for dialogue and learning.
Initiated partnerships with local organizations to broaden reach and impact of community programs.
Developed training materials to support collaboration with community partners
Implemented feedback mechanisms to assess program effectiveness and participant engagement.
Coordinated logistics for events, ensuring smooth execution and adherence to timelines.
Mentored staff, fostering professional development and enhancing team capabilities.
Implemented de-escalation techniques to manage high-stress situations effectively and safely.
Coordinated support services for individuals in crisis, ensuring access to appropriate resources and care.
Facilitated crisis assessments to determine immediate intervention needs and develop action plans.
Trained staff on crisis intervention strategies, enhancing team capability in handling challenging scenarios.
Monitored case progress and provided ongoing support, ensuring consistency in interventions and follow-up actions.
Provided emotional support to clients, enabling them to better cope with challenging situations.
Developmental Therapist
West Tennessee Healthcare
06.2022 - 07.2023
Implemented therapy goals, plans and programs.
Met with patients upon admission and during scheduled times (weekly or biweekly) to determine developmental therapy needs.
Developed, implemented and evaluated therapeutic interventions for families to use during the week to meet patient needs and assess strengths/challenges during scheduled visits.
Documented in TEIS database with care team (occupational, speech, or physical therapists) as well as service coordinators with TEIS developmental needs and notes focused on changes to therapy.
Managed daily schedule to achieve and maintain established productivity standards.
Interviewed patients to gather social and developmental data to use for further developmental therapy activities.
Referred patients to community resources and other specialists for additional assistance.
Established and maintained effective working relationships with mentally or emotionally disabled persons as well as their families and caregivers.
Attended and participated in required departmental meetings, training and performance improvement activities and tasks.
Liaised as client advocate to coordinate required services or resolve crises.
Completed clinical documentation in compliance with federal, state, and organizational policies and procedures.
Performed evaluations using the AEPS early intervention evaluation tool and ongoing assessments of patients to determine physical and developmental status.
Reported suspected incidents of child abuse or neglect immediately to supervisor and appropriate authorities.
Teacher
Hickman County School District
08.2020 - 07.2021
Planned lessons according to district standards to cover all requirements and prepare for standardized tests.
Taught students subject-specific material, learning strategies and social skills.
Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
Built positive relationships with parents to involve families in educational process.
Assessed student learning progress and comprehension with routine tests and standardized examinations.
Teacher, After School Tutoring Teacher
Clark County School District
08.2017 - 05.2019
Instructing first grade students in variety of subjects.
Instructing 3rd-5th grade students in small group setting for 21st Century after school tutoring program, focusing on cross-curricular activities.
Designing, constructing and implementing daily lesson plans.
Utilizing data with MAP, AimsWeb and STAR assessments to drive instruction within classroom and small groups.
Weekly PLC meetings with team for collaboration and data analysis.
Implementing Whole Brain Teaching/Khan strategies for classroom management development.
ELL training as well as other opportunities for professional growth development.
Trained and instructed lessons using Saxon Phonics, Reading Rangers and EngageNY Math.
Kept classroom clean, organized, and safe for students and visitors.
Teacher
Hardeman County Schools
08.2014 - 07.2017
Instructing first grade students in variety of subjects.
Designing, constructing and implementing daily lesson plans.
Collaborating with fellow teachers for further professional development.
Develop resources (i.e-flash Cards, center activities) for use in classroom.
Assessing data provided by STAR testing to drive small group instruction for struggling students.
Implementation of RTI/ IEP accommodations and modifications for instruction to specific students in classroom.
Developed action plans for organization, classroom management, and professional growth by assessment with TEAM rubric.
Taught students subject-specific material, learning strategies and social skills.
Kept classroom clean, organized, and safe for students and visitors.
Established and enforced rules of behavior to drive social development and maintain positive interactions.
Information Specialist
West Tennessee Healthcare
01.2013 - 06.2014
Achieved client confidence and protected operations by keeping information confidential.
Operated multi-line telephone system to independently handle over 500 calls each day, to field inquiries from clients, vendors and various other callers seeking information.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Prepared reports by collecting, analyzing and summarizing information.
Provided clerical support to company employees by copying, faxing and filing documents.
Assistant Director After School Care
University School of Jackson
08.2009 - 12.2012
Assisted director with clerical responsibilities.
Planned and implemented lesson plans for Pre-K through 5th grade.
Worked as lead teacher for Kindergarten-1st grade.
Education
Master of Social Work -
Union University
Jackson, Tennessee, TN
12-2029
Master of Arts - Elementary
Union University
Jackson, Tennessee
05.2016
Bachelor of Liberal Studies - English and Education
Residential/ASAP (Assessment Stabilization and Advancement Program) Supervisor at Dallas County Juvenile DepartmentResidential/ASAP (Assessment Stabilization and Advancement Program) Supervisor at Dallas County Juvenile Department