Kaitlin Carter
Nashville
Summary
Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
Work History
Learning Center & Residential Counselor
Oasis Center For Families And Children
Nashvill
02.2023 - Current
- Ensure youth are prepared and supported for daily Learning Center activities
- Review communication logs and resident profiles to monitor behaviors
- Support and implement educational modules and supervise students
- Assist with group services and maintain academic communication with schools
- Build meaningful relationships that foster youth voice and well-being
Mental Health Support Worker
Youth Villages
Nashville
07.2014 - 04.2022
- Provided hands-on support to emotionally and behaviorally challenged youth
- Supervised and implemented behavior improvement strategies
- Utilized de-escalation techniques and counseling skills
- Collaborated with therapists and staff to create individualized treatment plans
- Taught essential life skills and provided daily care to residents
Mobile Sales Associate
T Mobileretailer
Nashville
05.2011 - 04.2014
- Served as a brand ambassador and expert in T-Mobile products and services
- Provided exceptional customer service in a fast-paced, tech-driven environment
- Engaged with customers in both English and Spanish
Mental Health Counselor
Oak Plains Academy
Ashland City
03.2013 - 03.2014
- Supported children aged 11–17 in a residential mental health facility
- Gained deep insight into diversity, trauma, and youth behavior
Education
Maplewood High School
Nashville, TNSkills
- Behavior management
- Crisis intervention
- Individualized treatment
- Trauma-informed care
Affiliations
- Owner, Snobby Nails
- Part-Owner, Dust Free Cleaning Services
- Volunteer, Big Brothers Big Sisters
Timeline
Learning Center & Residential Counselor
Oasis Center For Families And Children
02.2023 - Current
Mental Health Support Worker
Youth Villages
07.2014 - 04.2022
Mental Health Counselor
Oak Plains Academy
03.2013 - 03.2014
Mobile Sales Associate
T Mobileretailer
05.2011 - 04.2014
Maplewood High School