Kaitlin Mitchell
Memphis
Summary
Compassionate Medical Assistant with 3 years of healthcare experience, including 225 clinic hours. Skilled in vital signs, phlebotomy, and patient screening, with a focus on enhancing patient care and operational efficiency. Knowledgeable in medical regulations and committed to maintaining confidentiality and informed patient care.
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Front Desk Receptionist
Fast Pace Urgent Care
Memphis
11.2025 - Current
- Greeted patients and visitors warmly upon arrival at the urgent care facility.
- Answered phone calls promptly, addressing inquiries and scheduling appointments.
- Managed patient check-ins and appointments efficiently using electronic health records system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted healthcare providers with patient examinations and procedures.
- Coordinated with insurance companies for pre-authorizations and billing inquiries.
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Collected blood samples using venipuncture and capillary techniques.
- Prepared and labeled specimens for laboratory analysis and testing.
Caregiver
Confort Keepers
Memphis
03.2025 - 12.2025
- Assisted clients with daily living activities and personal care.
- Communicated effectively with clients to understand their needs and preferences.
- Supported bathing, dressing and personal care needs.
- Prepared nutritious meals according to dietary requirements and preferences.
- Maintained a clean and safe environment for clients at all times.
MA STUDENT/225 CLINIC HOURS
Fast Pace Health
Indianola
10.2024 - 12.2024
- Integrated new technology and software applications to enhance clinic operations.
- Sanitized, restocked, and organized exam rooms and medical equipment to maintain a safe and efficient patient environment.
- Managed medical records by filing, organizing, and scanning documents to ensure easy access and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Implemented new technology and software applications to improve efficiency in clinic operations.
MEDICAL SCREENER
Octapharma Plasma Center
Memphis
08.2022 - 11.2023
- Conducted medical screenings and registered donors, ensuring accurate data collection for plasma donation eligibility.
- Conducted health screenings for donors following established protocols.
- Registered new donors and verified health histories accurately.
- Explained donation procedures and answered donor questions clearly.
- Maintained inventory and prepared donation areas, supporting seamless workflow in clinic operations.
PCA
Brookdale Senior Living Facility
Germantown
01.2022 - 02.2023
- Provided compassionate and personalized care to residents, assisting with daily living activities, monitoring health conditions, and ensuring a safe and supportive environment to enhance overall well-being.
- Ensured clean and safe environment for patients, minimizing risk of infections and accidents.
- Coordinated transportation services for medical appointments and essential outings, enhancing access to healthcare for patients needing assistance.
- Responded to patient assistance calls, assessed needs, and provided tailored support to address individual concerns.
Education
Certified Medical Assistant - Medical Assitant
Delta Technical College
Ridgeland, MS 03.2024 - 12.2024
High School Diploma -
Humphreys County High School
Belzoni, MS 08.2017 - 06.2021
Skills
- Front desk management
- Patient check-in
- Appointment scheduling
- Patient scheduling
- Electronic health records
- Data entry
- Billing support
- Vital sign monitoring
- Medical terminology
- EKG setup and monitoring
- Specimen labeling
- Basic life support
- Customer service
- Time management
- Team collaboration
- Problem solving
- Reliable team player
- Reliable team player
Timeline
Front Desk Receptionist
Fast Pace Urgent Care
11.2025 - Current
Caregiver
Confort Keepers
03.2025 - 12.2025
MA STUDENT/225 CLINIC HOURS
Fast Pace Health
10.2024 - 12.2024
Certified Medical Assistant - Medical Assitant
Delta Technical College
03.2024 - 12.2024
MEDICAL SCREENER
Octapharma Plasma Center
08.2022 - 11.2023
PCA
Brookdale Senior Living Facility
01.2022 - 02.2023
High School Diploma -
Humphreys County High School
08.2017 - 06.2021