Kaitlyn Keppen
Germantown
Summary
Professional and well-rounded office associate with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.
Overview
11
11
years of professional experience
Work History
Office Associate
J.E. Allen
Memphis
08.2018 - Current
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Filed and retrieved records to support business needs and boost team productivity.
- Prepared mall for shipments, pick up and courier services for prompt delivery to customers.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Greeted visitors or callers daily to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Invoiced customers for the material, priced material, and prepared bank deposits.
- Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Sales Associate
Beauty Max
Germantown
01.2018 - 09.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Met merchandise processing standards and maintained organized and accessible work area.
Family Nanny
Jennifer Warne
Germantown
08.2016 - 12.2017
- Checked homework and assisted with schoolwork and studying.
- Provided safe transportation to and from activities and events.
- Assisted children with homework and implemented school material in practical, everyday activity.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Helped children complete homework and special assignments daily to support academic performance.
- Transported children to and from school, extra-curricular activities and play-dates.
Sales Associate
All About Weddings
Germantown
08.2014 - 12.2017
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Arts - Marketing Management And Research
University of Memphis
Memphis, TN05.2022
High School Diploma -
Houston High School
Germantown, TN05.2018
Skills
- Planning and organization
- Accounts payable and receivable
- Document control
- Bookkeeping
- Inventory Management
- Professional and mature
- Mail management
Additional Information
EXTRACURRICULAR
- Horizons
- SGA
- Diamond Girls
- Best Buddies
ACTIVITIES
- Germantown Charity Horse Show Princess
- Younglife
- Wyldlife
- La Passees
Timeline
Office Associate
J.E. Allen
08.2018 - Current
Sales Associate
Beauty Max
01.2018 - 09.2018
Family Nanny
Jennifer Warne
08.2016 - 12.2017
Sales Associate
All About Weddings
08.2014 - 12.2017
Bachelor of Arts - Marketing Management And Research
University of Memphis
High School Diploma -
Houston High School
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