Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaitlyn Lusk

Manchester

Summary

Professional in hospitality industry known for delivering exceptional training and support to enhance team performance. Expertise in creating and implementing training programs, improving service standards, and fostering collaborative environment. Strong interpersonal skills, adaptability, and results-driven approach ensure high satisfaction and operational excellence.

Overview

4
4
years of professional experience

Work History

Lead Server

Hwy 55 Burgers Shakes & Fries
08.2023 - Current
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server Trainer

Cracker Barrel Old Country Store
07.2021 - 08.2023
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Education

Medical Assistant And Phlebotomy -

Nucourse Institute
Winchester, TN

Penn Foster Highschool
Manchester, TN
04.2021

Skills

  • Effective time management
  • Orthotic customer service
  • Multitasking skills
  • Active listening
  • Problem-solving
  • Organizational skills
  • Calm under pressure
  • Dependable and responsible

Timeline

Lead Server

Hwy 55 Burgers Shakes & Fries
08.2023 - Current

Server Trainer

Cracker Barrel Old Country Store
07.2021 - 08.2023

Medical Assistant And Phlebotomy -

Nucourse Institute

Penn Foster Highschool
Kaitlyn Lusk