Kaitlyn E. Rodabaugh
Knoxville
Summary
Dynamic professional with extensive experience in title processing at Smoky Mountain Harley Davidson, excelling in document organization and customer relationship management. Proven ability to manage over 100 titles monthly while ensuring data accuracy and efficiency. Strong communicator with a commitment to delivering exceptional service and fostering positive client interactions.
Overview
4
4
years of professional experience
Work History
Tags and Title Clerk
Smoky Mountain Harley Davidson
Maryville
05.2025 - Current
- Make sure everything that goes to the courthouse is organized and efficient
- Reach out to customers on additional information that I need to complete their title work
- I do well over 100 titles a month (in state and out of state deals)
- Do dealer trades, wholesale, and auction titlework that are being sent out
- Do titlework of motorcycles that the dealership purchase
- Stay in contact with credit unions, third party title company on the process of payoffs, paper titles, and the process of titlework being done out of state.
- Notarize titles that certain states ask for. (In process to have my own notary license in blount county)
- Process vehicle titles and registrations for customer transactions.
- Maintain organized records for title applications and transactions.
- Communicate with state agencies regarding title regulations and compliance.
- Utilize dealership software to track title status and manage workflows.
- Processed applications for new titles, transfers and duplicate titles.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
- Assisted customers with questions about the titling process or fees associated with it.
- Coordinated with other departments to resolve issues related to titling process.
- Handled payments from customers for taxes, registration fees.
- Entered lien information into the system when applicable.
- Notified supervisor of possible delays and issues.
Event Sales Admin
Topgolf
Knoxville
05.2024 - 05.2025
- Efficiency worked in a fast paced environment while handling day to day administrative tasks
- Ensured accurate data input in CRM system (Salesforce) for excellent sales process
- Assists with onboarding process of sales admin so that sales office operates one team
- Support team of sales managers in pre qualifying and assigned leads - First point of contract for all guests with questions or issues, ensured conflicts resolved and guests worries eased to allow for fun and enjoyable experience
- Boosted sales managers productively by completeing BEO's
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Pastries/Bartender/Server
Lilou
Knoxville
12.2023 - 03.2024
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area at all times.
- Provided excellent customer service and engaged with patrons effectively.
- Created innovative pastry designs for seasonal menus and special events.
- Prepared high-quality baked goods using various techniques and recipes.
- Maintained cleanliness and organization of the pastry kitchen area.
- Collaborated with culinary team to refine dessert offerings and presentation.
- Assisted in menu planning for all pastry items.
Bartender/ Manager
Atwater Winery
Burdett
03.2023 - 12.2023
- Serve food and drinks to the guests
- Greet the tables, getting their drink and food orders
- Gave Fine dining service
- Did the work schedule, managed a 12-person team
- Worked on wine club orders and the client orders
- Managed the events
Server/bartender/team lead
Vida
Knoxville
03.2022 - 12.2022
- Serve food and drinks to the guests
- Greet the tables, getting their drink and food orders
- Gave Fine dining service
- Moved to New York for a year to be with family
Bartender Server/ Team Lead
Bullfish Grill
Pigeon Forge
09.2021 - 03.2022
- Serve food and drinks to the guests
- Greet the tables, getting their drink and food orders
- Gave Fine dining service
- Did side work like for example restock items, refill the teas, ice, polish and roll silverware, etc.
- Run food for my table and my co-workers table
- Always willing to help out
- Very High Volume Service
Education
Associates - Social Sciences and Communication
SUNY Corning
Corning, NY05.2024
Baking and Pastry Arts -
The Culinary Institute of America
Hyde Park, NY01.2013
Skills
- Title processing
- Document organization
- Data entry accuracy
- Notarization procedures
- Excel proficiency
- Customer relationship management
Timeline
Tags and Title Clerk
Smoky Mountain Harley Davidson
05.2025 - Current
Event Sales Admin
Topgolf
05.2024 - 05.2025
Pastries/Bartender/Server
Lilou
12.2023 - 03.2024
Bartender/ Manager
Atwater Winery
03.2023 - 12.2023
Server/bartender/team lead
Vida
03.2022 - 12.2022
Bartender Server/ Team Lead
Bullfish Grill
09.2021 - 03.2022
Associates - Social Sciences and Communication
SUNY Corning
Baking and Pastry Arts -
The Culinary Institute of America