Proactive and Caring worker with 30 years of experience combined with communication strengths and good observation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Dedicated to dynamic leadership and top-of-the-line customer service. Proven history of inspiring positivity and productivity in employees and in the workplace. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Hardworking and passionate job seeker eager to secure a full-time entry-level position that offers professional challenges utilizing interpersonal skills, problem-solving skills, and organizational skills.
Work History
Deputy Court Clerk
3 Years 11 Months
Knox County | 11.2022 - 10.2026
Managed collections, fees, receipts, and financial transactions according to court procedures.
Ensured the confidentiality of sensitive information by safeguarding all court records in accordance with established protocols.
Processed court filings, maintained case records, and ensured accurate docket updates.
Contributed to a positive work environment by fostering teamwork among colleagues and assisting new employees during their onboarding process.
Head Waitress
21 Years 5 Months
Pete's Coffee Shop | 05.2001 - 10.2022
Maintained customer satisfaction with timely table check-ins to access food and beverage needs.
Handled cash and credit card transactions to check out customers at the register.
Educated new employees on the restaurant's practices, culture, and procedures.
Followed proper cleaning, sanitizing, and food handling procedures to maintain optimal protections for customers.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Concessions Supervisor
13 Years 10 Months
University of Tennessee | 06.1994 - 04.2008
Efficiently prepared food/drinks and other menu items for guests.
Was in charge of managing inventory and making sure finances were accurate following any event.
Arrived at all shifts hours prior to make sure inventory was stocked, and my team was ready to go.
Was frequently complimented by regular customers for going above and beyond my normal responsibilities.