Kaity Calhoun
Clarksville
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
2026
2026
years of professional experience
Work History
Shift Supervisor
Starbucks
Clarksville
05.2017 - Current
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
- Handled emergency situations with composure and in accordance with company guidelines.
- Completed opening and closing duties to facilitate business operations.
- Monitored staff performance to ensure quality standards were met.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Seasonal Cashier
TJ Maxx Distribution Center
Oswego
- Processed returns and exchanges of merchandise in accordance with store policies.
- Welcomed customers, offering assistance to help find store items.
- Answered phone calls to assist customers with questions and orders.
Hardlines Team Member/Starbucks Team Member
Target
Yorkville
- Responded promptly to customer inquiries via phone calls or emails.
- Recommended, selected and located merchandise based on customer desires.
- Cleaned shelves, counters and tables to maintain organized store.
- Checked expiration dates on food items to ensure freshness of product.
- Replenished merchandise on store shelves as needed.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
- Updated sales floor displays regularly based on new product releases or seasonal trends.
- Operated cash register accurately and efficiently to process payments from customers.
Education
Business Administration
Waubonsee Community College
Sugar Grove, ILSkills
- Staff performance monitoring
- Emergency response procedures
- Cash register operation
- Inventory management
- Customer complaint resolution
- Customer relationship management
- Time management
- Problem-solving
- Strong verbal and written communication
- Customer service
- Workplace safety
Timeline
Shift Supervisor
Starbucks
05.2017 - Current
Seasonal Cashier
TJ Maxx Distribution Center
Hardlines Team Member/Starbucks Team Member
Target
Business Administration
Waubonsee Community College
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