Trinity Johnson
Knoxville
Summary
Dynamic Taste Specialist at Crossmark with a proven track record in customer engagement and inventory management. Skilled in food safety and quality assurance, I excel in creating memorable experiences while collaborating with teams to enhance product offerings. Committed to continuous improvement, I ensure operational excellence and customer satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Ogp
Walmart
Knoxville, TN
09.2025 - 01.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Taste Specialist
Crossmark
Knoxville , Tennessee
05.2025 - 09.2025
- Sampled various food products for customer engagement and feedback.
- Set up sampling stations to attract and assist customers effectively.
- Maintained cleanliness and organization of sampling areas during events.
- Provided product information and answered customer inquiries about ingredients.
- Collaborated with team members to ensure seamless event execution.
- Recorded customer feedback to help improve future product offerings.
- Demonstrated proper food handling techniques to ensure safety compliance.
- Prepared sample trays according to company standards, including portioning of items and garnishing as necessary.
- Maintained a clean work area throughout the duration of each shift.
- Tracked inventory levels of supplies needed for sampling station and placed orders when necessary.
- Operated juicing machines to extract fresh juice from fruits and vegetables.
- Maintained cleanliness and organization of the juicing area and equipment.
- Prepared ingredients by washing, peeling, and cutting fruits and vegetables.
- Monitored inventory levels of produce and notified management for restocking.
- Followed health and safety guidelines to ensure a safe working environment.
- Operated the juicer safely and efficiently following standard operating procedures.
- Labeled all juice bottles correctly before packaging them for sale or delivery.
- Tracked temperatures of all stored beverages during transport to ensure safe delivery of products to customers.
- Regularly checked expiration dates on products to ensure freshness.
- Restocked utensils, napkins, disposable cups, and straws when necessary.
- Reported any malfunctions or damages to equipment immediately.
- Cleaned and sanitized juicer, containers, and food preparation areas.
Garden Center Associate
Lowes Distribution Center
Knoxville, Tennessee
03.2025 - 05.2025
- Assisted customers in selecting plants and gardening supplies.
- Maintained cleanliness and organization of the garden center displays.
- Collaborated with team members to restock shelves efficiently.
- Provided product knowledge and care instructions to customers.
- Monitored plant health and reported issues to management promptly.
- Resolved customer complaints in a professional manner.
- Performed regular maintenance of the garden center, including watering, weeding, pruning, and fertilizing plants.
- Assisted customers with plant selection and purchase decisions.
- Maintained cleanliness of the garden center by sweeping floors, emptying trash cans, cleaning windows.
Cashier/Merchandise Stocker
Big Lots
Knoxville, TN
12.2024 - 03.2025
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled cash and electronic payments with attention to detail.
- Collaborated with team members to ensure smooth operations.
- Managed inventory by restocking shelves as needed.
- Provided friendly and courteous service to enhance customer experience.
- Resolved customer complaints promptly and professionally.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
Fulfillment Associate
Fleet Feet Knoxville
Knoxville, TN
01.2022 - 12.2024
- Processed incoming orders for timely fulfillment and accurate delivery.
- Maintained inventory levels through regular stock checks and organization.
- Packaged products securely to ensure safe transit to customers.
- Operated fulfillment software for order tracking and inventory management.
- Collaborated with team members to streamline packing and shipping processes.
- Conducted quality checks on merchandise before shipment to ensure standards.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Followed proper packaging requirements depending on order size and type.
- Collaborated with team members to ensure efficient workflow throughout the shift.
- Accepted, processed and quickly filled orders.
- Packed merchandise for delivery and moved items to delivery area.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Labeled cartons correctly prior to shipping outbound packages.
- Located merchandise from shelves and storage areas to fill orders.
Education
Associate of Applied Science - Cosmetology
Tennessee College of Applied Technology Knoxville
Knoxville, TN04-2021
Skills
- Food safety
- Customer engagement
- Inventory management
- Product knowledge
- Quality assurance
- Team collaboration
- Equipment operation
- Order fulfillment
- Detail orientation
- Continuous improvement
- Active listening
- Customer relations
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
Languages
English
Full Professional
Education and Training
other
Timeline
Ogp
Walmart
09.2025 - 01.2026
Taste Specialist
Crossmark
05.2025 - 09.2025
Garden Center Associate
Lowes Distribution Center
03.2025 - 05.2025
Cashier/Merchandise Stocker
Big Lots
12.2024 - 03.2025
Fulfillment Associate
Fleet Feet Knoxville
01.2022 - 12.2024
Associate of Applied Science - Cosmetology
Tennessee College of Applied Technology Knoxville