Kala Clark
Professional with progressive experience in training, badging operations, trade compliance, and quality oversight. Strong in documentation accuracy, audit support, and issue resolution across teams. Ready to support compliance goals, improve workflow reliability, and strengthen operational control.
Work History
Quality & Compliance Specialist
11 Months- Performed routine quality inspections to verify compliance with established standards and procedures.
- Documented defects and nonconformities in tracking systems for timely review and resolution.
- Learned quality assurance procedures quickly and applied feedback to improve accuracy and consistency.
- Coordinated with cross-functional teams to address quality issues and support corrective actions.
- Reduced time to market for new products with introduction of agile testing methodologies.
Customs Trade Specialist
1 Year 1 Month- Applied tariff classification and trade compliance standards to support correct entry filing.
- Reviewed commercial invoices, packing lists, and shipping data for accuracy before filing entries.
- Tracked brokerage status and resolved documentation issues to prevent customs delays.
- Processed import and export documentation to support customs clearance and shipment compliance.
- Worked closely with government agencies
Badging Coordinator
2 Years 8 Months- Processed employee and visitor badge requests, verifying identities and access permissions.
- Issued, activated, and deactivated badges while maintaining accurate credential records.
- Reviewed documentation for badge eligibility, correcting discrepancies before issuance.
- Maintained badge database, ensuring current photos, access levels, and contact details.
- Maintained a secure environment by promptly deactivating lost or stolen badges.
- Collaborated with HR to verify employee information, ensuring accurate records for all personnel.
Training Specialist
1 Year 9 Months- Led daily team operations, assigning tasks and maintaining workflow continuity.
- Coached staff on procedures, quality expectations, and performance standards.
- Resolved escalated issues and coordinated solutions across involved functions.
- Trained new team members on processes, tools, and role responsibilities.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
High School Diploma
- 3.5 GPA
Skills
Bravo Zulo
Outstanding Team Work - Fedex Logistics
Thank you for your commitment to the organization, customer service & working your tasks to deliver the Purple Promise to our customers. You demonstrate teamwork by working and filing all E-dec when we only had one team lead and the support person was out on vacation. Thank you for taking the initiative to help relieve some of the pressure of the team and the lead. Your willingness to assist customers is a great example of keeping the Purple Promise. You are being recognized for your outstanding performance. Thanks for your focus and professionalism to ensure you deliver the Purple Promise to our internal and external customers within FedEx Logistic.