Detail-oriented office manager with expertise in customer service, administrative support, and organizational skills. Proven track record of improving workflow efficiency and fostering teamwork.
Overview
2027
2027
years of professional experience
Work History
Office Manager
Nashville Blinds & Shutters
Goodlettsville, TN
11.2020 - Current
Coordinated daily office operations, ensuring efficient workflow and resource availability.
Trained new staff on office procedures, fostering a collaborative team environment.
Oversaw scheduling of appointments and meetings, improving time management for executives.
Streamlined communication between departments, facilitating smoother project execution and collaboration.
Led initiatives to improve office organization, resulting in enhanced productivity across teams.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Childcare Provider
YMCA
Smyrna, TN
05.2019 - 03.2020
Supervised children's activities to ensure safety and engagement in a supportive environment.
Coordinated group activities that fostered teamwork and communication among children.
Collaborated with parents to discuss children's progress and address concerns promptly.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Facilitated learning through play, stories and outdoor activities for successful child outcomes.
Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Childcare Provider
Ezell Harding Christian School
Antioch, TN
08.2017 - 07.2018
Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Developed age-appropriate activities and crafts to engage children.
Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
Enforced rules and managed behavior through developmentally appropriate discipline.
Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Produce Clerk
Kroger
Mount Juliet, TN
2017 - 2018
Assisted in maintaining produce quality and freshness through regular inspections
Organized product displays to enhance visibility and customer access
Collaborated with team members to streamline inventory management processes
Implemented efficient stocking techniques for timely replenishment of produce items
Sales Associate
Rack Rooms Shoe Store
Mt. Juliet
2016 - 2016
Assisted customers with product selection and provided knowledgeable recommendations.
Maintained organized displays to enhance visual merchandising and improve customer experience.
Processed sales transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
Collaborated with team members to achieve store sales goals through effective communication and teamwork.
Education
Associate Degree in Leadership And Ministry - Leadership And Ministry
Grace Christian University
Grand Rapids, MI
2023
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative support
Relationship building
Scheduling
Inventory control
Interests
Watching Movies and TV Shows
Music
I enjoy helping others and giving back to the community
Video Gaming
Strategy Games
Playing Sports
Team Sports
Volunteering with youth sports programs as a Coach
Timeline
Office Manager
Nashville Blinds & Shutters
11.2020 - Current
Childcare Provider
YMCA
05.2019 - 03.2020
Childcare Provider
Ezell Harding Christian School
08.2017 - 07.2018
Produce Clerk
Kroger
2017 - 2018
Sales Associate
Rack Rooms Shoe Store
2016 - 2016
Associate Degree in Leadership And Ministry - Leadership And Ministry