Kaleb Bright
Whites Creek,TN
Summary
Dynamic sales leader with a proven track record at AlphaGraphics Franklin, excelling in client relationship management and deal closing. Achieved regional sales targets and significantly increased revenue through strategic planning and key account targeting. Empowered teams to enhance performance, driving customer satisfaction and profitability optimization. While also consistently averaging $1.5 million in sales yearly since 2021.
Overview
9
9
years of professional experience
Work History
Director of Sales and Client Relations
AlphaGraphics Franklin
02.2021 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions using web to print solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Maintained the revenue while simultaneously grew the profit margin.
- Successfully managed complex projects through to completion, providing strategic input in consultative role.
Large Format Operations Manager
AlphaGraphics Franklin
06.2019 - 01.2021
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Inside Sales Representative
AlphaGraphics Franklin
08.2017 - 06.2019
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
IT Manager
AlphaGraphics Franklin
08.2016 - 08.2017
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
Education
Bachelor of Science - Cybersecurity, Information Assurance
Utica University
Utica, NY05-2016
High School Diploma -
Dubois Area High School
DuBois, PA06-2011
Skills
- Sales training and leadership
- Deal closing
- Key account targeting
- Client relationship management
- Profitability optimization
Million Doller Sales Award
Million Dollar Sales Club which recognizes salespersons worldwide who achieve $1,000,000 or more in sales within a fiscal year.
Timeline
Director of Sales and Client Relations
AlphaGraphics Franklin
02.2021 - Current
Large Format Operations Manager
AlphaGraphics Franklin
06.2019 - 01.2021
Inside Sales Representative
AlphaGraphics Franklin
08.2017 - 06.2019
IT Manager
AlphaGraphics Franklin
08.2016 - 08.2017
Bachelor of Science - Cybersecurity, Information Assurance
Utica University
High School Diploma -
Dubois Area High School
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