Kalee Jones
Cleveland
Summary
Dynamic Sales Specialist with a proven track record at Volunteer Rid A Pest, excelling in customer service and sales forecasting. Leveraged data analysis and relationship selling to enhance client satisfaction and drive revenue growth. Recognized for building loyal clientele through effective communication and collaboration, ensuring a thriving team environment.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Volunteer Rid A Pest
Cleveland
02.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Responded promptly to inquiries about schedule changes or potential delays in completion times.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Server
Ocoee Dam Deli & Diner
Ocoee
05.2016 - Current
- Provided excellent customer service to ensure satisfaction.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Greeted customers promptly and responded to questions.
Education
Associate of Science - Business Administration And Management
American InterContinental University
Schaumburg, IL05-2024
Skills
- Customer service
- Sales forecasting
- Microsoft Excel
- Data analysis
- Market research
- Project management
- Cold calling
- Sales reporting
- Relationship selling
- Sales expertise
- Cash handling
Accomplishments
- Presidents List Award 2023
- Deans List Award 2023
Timeline
Sales Specialist
Volunteer Rid A Pest
02.2024 - Current
Server
Ocoee Dam Deli & Diner
05.2016 - Current
Associate of Science - Business Administration And Management
American InterContinental University
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