Kalen Massengill
Ten Mile
Summary
Forward-thinking Manufacturing Supervisor with proven track record of leading teams to achieve production goals. Proactive in implementing efficient processes, ensuring high-quality standards, and maintaining safe work environment. Skilled in fostering collaborative atmosphere and driving continuous improvement. Assertive and dedicated to exceeding operational objectives.
Overview
15
15
years of professional experience
Work History
Manufacturing Supervisor
Bay Center Foods LLC
12.2020 - Current
- Responsible for ensuring On Time and Full (OTIF) at 100%. We were the sole supplier of lemon juice for every Chick-Fil-A restaurant in the United States and over seas
- Reduced waste by 2% and generated $1MM in annual savings
- Increased production efficiency by 6% by working with the engineering and continuous improvement department by helping to design engineering changes in our equipment
- Helped to support a $5MM operating budget and ensured that we remained within budgetary requirements
- Helped to support an Excellent rating each year on each of our FSQA audits by partnering with Quality
- Helped to reduce overall downtime on my shift by 10% which generated 50 additional pallets of product totaling $185k per day in revenue
- Developed and designed an engineering design that helped to increase the daily consumption of fruit from 1.5MM tons to 2MM tons
- Instrumental in partnering with GEA to develop our current CIP process
- Partnered with IT/OT on CI initiatives to make our CIP process more efficient
- Acted as the CIP supervisor when there was no leadership presence available
- Currently supervisor in extraction in charge of 10 team members also manage packaging while packaging supervisor is out
- Review KPI with team members each day to ensure that we are meeting company goals
- Implemented a partnership with QA to conduct daily GMP audits to give them support
- On average my shift is meeting cases per hour target of 540 cases per hour consistently
- Inspected materials, products, and equipment to detect defects and malfunctions
- Kept updated records of daily production milestones and incidents
- Trained team members in equipment operation and proper use of PPE
- Observed equipment operation and proactively addressed issues to prevent downtime
- Assessed production requirements to forecast timelines and outputs
- Supported HR with recruitment and hiring recommendations
- Established work schedules, assignments, and production sequences to meet production goals
- Enforced safety and sanitation regulations
Salesman/Customer Service, Customer Service/Manager
US Cellular/Cellular Advantage
11.2015 - 01.2019
- Recruited and trained employees, fostering customer service mission and objectives
- Interacted with customers to quickly handle escalated queries and complaints
- Managed customer service staff by communicating expectations and monitoring and analyzing results
- Worked cross-functionally with sales staff to rectify customer service issues or address specific requests
- Conducted market research to identify new trends in customer preferences and behavior
- Prepared and maintained work schedules to meet business volume and minimize customer inconvenience
11B Infantryman
United States Army
01.2011 - 04.2015
- Participated in urban warfare drills
- Used various types of weapons and equipment in ground combat operations
- Established checkpoints and provided area security
- Directed subordinates and superiors by providing tactical and technical guidance
- Evaluated terrain and recorded topographical information in response to mission support
- Utilized camouflage techniques to conceal weapons and personnel
- Operated and maintained equipment in nuclear, biologically and chemically contaminated areas
- Led and trained personnel for combat readiness overseas in hostile environments
- Managed communications equipment for field operations
- Monitored and reported enemy movement
- Operated and maintained a range of infantry weapons and equipment
Education
High School Diploma -
Sweetwater High School
05.2009
Skills
- MS Suite
- Lean Manufacturing Principles
- Advanced Manufacturing
- Strategic Manufacturing
- Output Improvements
- Six Sigma Processes
- Directing Team Members
- Quality Control
- Training and Development
- Data Analytics
- Critical Thinking
- Safety audits
- Material handling
- Warehouse operations
- Schedule development
- Process improvement
- Data analytics
- Root-cause analysis
- Lean manufacturing principles
- Quality assurance
- Employee training
- Safety oversight
- Shipment coordination
- Health and safety compliance
- Production line management
- Scheduling coordination
- Manufacturing software proficiency
- Manufacturing management experience
- Planning management
- Six sigma processes
- Performance reporting
- Critical thinking
Timeline
Manufacturing Supervisor
Bay Center Foods LLC
12.2020 - Current
Salesman/Customer Service, Customer Service/Manager
US Cellular/Cellular Advantage
11.2015 - 01.2019
11B Infantryman
United States Army
01.2011 - 04.2015
High School Diploma -
Sweetwater High School
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