Kali Maddox
Dickson
Summary
Proven leader and organized problem-solver, excelled as an Administrative Specialist in the United States Marine Corps, enhancing data security and streamlining operations. Demonstrated exceptional time management and communication skills, significantly improving customer satisfaction and project efficiency. Expert in confidential document handling and interdepartmental coordination, consistently sought to elevate daily operations.
Overview
3
3
years of professional experience
Work History
Administrative Specialist
United States Marine Corps
08.2021 - 06.2024
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
- Handled emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Streamlined office processes by implementing efficient document management and filing systems.
- Provided exceptional reception services such as answering phone calls professionally, directing them appropriately while maintaining visitor logs.
- Worked on behalf of senior leaders to complete project requirements according to schedules.
- Fostered positive client relationships by promptly addressing questions or concerns related to their case files.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
University of Phoenix
Tempe, AZSkills
Time management
Organized
Communication
Critical thinking
Leadership
Timeline
Administrative Specialist
United States Marine Corps
08.2021 - 06.2024
University of Phoenix
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