Kallie Moreland
Nashville
Summary
Diligent student and worker with solid background in delivering exceptional customer service. Proven ability to manage high-volume environments while ensuring guest satisfaction. Demonstrated strong communication and problem-solving skills in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Front of House Employee
Melt
09.2023 - 11.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Sales Associate
Brandy Melville
01.2023 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Fashion Assistant for NYFW
Global Fashion Collective
09.2022 - 09.2022
- Wardrobe Assistant: Dressed models and organized looks with accessories.
- Fixed Garments.
- Assisted designers with preparation of garments.
- Organized runway list.
- Transported models to and from stations.
- Steamed Clothing.
- Took photos of models.
- Pinned clothing, sewed buttons
TEAM MEMBER
Chick-fil-A
05.2020 - 08.2021
- Interact with hundreds of customers daily
- Keep a clean, sanitary work environment
- Take customer orders
- Treat all customers with respect at all times
- Counted money in cash drawers and communicated correct amounts to supervisors for reports
- Assisted new employees during training sessions
- Arrived on time for shifts and adhered to company dress code guidelines
- Maintained knowledge of company policies and procedures to promote productivity and safety
- Greeted customers and answered questions regarding products and promotions
Education
Bachelor of Arts - Publishing And Art History
Belmont University
Nashville, TN01-2027
Bachelor of Arts - English
Tulane University
New Orleans, LA01-2024
Associate of Arts - Advertising And Marketing Communications
Fashion Institute of Technology
New York, NY01-2023
HIGH SCHOOL DIPLOMA -
John Carroll Catholic High School
Homewood, AL05.2022
Skills
- Marketing Multi-Media
- Creative
- Adaptable
- Customer service
- Reliable
- Following Instructions
- Attention to Detail
- Guest Satisfaction
- Cash Handling
- Teamwork and Collaboration
- Responsible
- Problem Solver
- Organized
- Strong work ethic
- Workplace Safety
- Clear Communication
- Willingness to Learn
- Safe Food Handling Practices
- Peer Relationships
Timeline
Front of House Employee
Melt
09.2023 - 11.2024
Sales Associate
Brandy Melville
01.2023 - 05.2023
Fashion Assistant for NYFW
Global Fashion Collective
09.2022 - 09.2022
TEAM MEMBER
Chick-fil-A
05.2020 - 08.2021
Bachelor of Arts - Publishing And Art History
Belmont University
Bachelor of Arts - English
Tulane University
Associate of Arts - Advertising And Marketing Communications
Fashion Institute of Technology
HIGH SCHOOL DIPLOMA -
John Carroll Catholic High School
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