KAMALAKANNAN
Summary
To pursue highly challenging career that provides me an opportunity where I can apply my knowledge and acquire new skills, to prove the best of my capabilities by contributing to the Organization.
Overview
12
12
years of professional experience
Work History
Optical Shop
Shiv Shakthi Optical
11.2022 - 01.2024
- Improved customer satisfaction by providing personalized optical solutions and product recommendations.
- Assisted clients in selecting the perfect eyewear by carefully considering their individual needs and preferences.
- Maintained a clean and organized workspace, ensuring a welcoming environment for all customers.
- Performed accurate eye measurements for proper lens fitting and frame adjustments, resulting in client comfort and improved vision.
Product Specialist
COMPANY APPASAMY ASSOCIATES PVT LTD
08.2011 - 08.2022
- Service, Installation and Demonstration
- Enhanced customer satisfaction by providing timely and accurate product support.
- Resolved technical issues for clients through effective troubleshooting and problem-solving techniques.
- Developed strong relationships with clients, resulting in increased trust and loyalty to the company''s products.
- Conducted comprehensive product training sessions for both internal staff and external customers.
- Contributed to product development by sharing valuable customer feedback and insights with engineering teams.
- Increased knowledge base usage by creating detailed articles on common product issues and solutions.
- Mentored new Product Support Specialists, fostering a positive work environment that encouraged professional growth.
Education
Diploma - Electronics and Communication engineering
thiru seven hills polytechnic college
Chennai, TamilNaduS.S.L.C -
Govt Higher Secondary School
Skills
- Equipment Maintenance
- Adaptability and Flexibility
- Active Listening
- Critical Thinking
- Computer Proficiency
Languages
Tamil
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of these particulars
personal information
- Date of Birth: 01/06/1990
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Optical Shop
Shiv Shakthi Optical
11.2022 - 01.2024
Product Specialist
COMPANY APPASAMY ASSOCIATES PVT LTD
08.2011 - 08.2022
Diploma - Electronics and Communication engineering
thiru seven hills polytechnic college
S.S.L.C -
Govt Higher Secondary School
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