Hi, I’m
kamalesh kumar
Branch manager(ZOM)
Chennai
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
years of professional experience
2
Certifications
4
Languages
Work History
C - Square Info Solution Limited
Zone Manager
10.2019 - Current
Job overview
- Increased sales through effective merchandising strategies and targeted promotions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Established team priorities, maintained schedules and monitored performance.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Delivered consistent results under tight deadlines by prioritizing tasks efficiently in accordance with business goals.
- Developed strong working relationships with vendors to negotiate favorable contracts and secure timely deliveries of goods.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Subham Dressing Network
Shop Owner
02.2017 - 09.2019
Job overview
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Dressed and accessorized mannequins to highlight featured clothing and accessories.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
- Used point-of-sale systems to process payments and check inventory levels.
- Maintained organized store environment to foster pleasant shopping experiences.
Mind Tree
Junior Engineer
09.2016 - 02.2017
Job overview
- Conducted thorough research to identify emerging trends and technologies within the industry, proposing potential applications for future projects.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Studied corrections from senior engineers to learn and grow professionally.
- Evaluated quality control processes and made recommendations for improvements in quality control.
Appco Group
Business Associate
02.2014 - 08.2016
Job overview
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Implemented data-driven strategies to optimize business growth and increase revenue.
- Implemented effective cost control measures, significantly reducing operational expenses while maintaining service quality.
- Evaluated competitive landscape regularly to inform strategic planning decisions, leading to sustained business growth in dynamic markets.
Education
Misrimal Navajee Munoth Jain Engineering CollegeThoraipakkam,Chennai
Information Technology(B.tech) from Computer Engineering
04.2001
Skills
Marketing knowledge
Certification
FTM certificates
Cricket and playing Instruments
I used to play Instruments like Piano ,dholak, &rythem pad and I love to play cricket
Timeline
FTM certificates
03-2023
Certified Best Employeer of the Yearmeframe]
03-2021
Zone Manager
C - Square Info Solution Limited
10.2019 - Current
Shop Owner
Subham Dressing Network
02.2017 - 09.2019
Junior Engineer
Mind Tree
09.2016 - 02.2017
Business Associate
Appco Group
02.2014 - 08.2016
Misrimal Navajee Munoth Jain Engineering College
Information Technology(B.tech) from Computer Engineering
04.2001
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