Summary
Overview
Work History
Education
Skills
Timeline
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Kanisha Brown

Clarksville

Summary

Results-driven sales professional skilled in customer relationship building, consultative selling, and leveraging CRM tools to optimize processes. Proven ability to identify customer needs, deliver tailored solutions, and drive revenue growth through effective communication and collaboration. Organized and efficient with a strong focus on delivering exceptional service and supporting business objectives.

Overview

9
9
years of professional experience

Work History

Inside Sales Representative

Corpay Solutions
Miami
01.2022 - 04.2025
  • Built trust with clients by providing accurate information, timely follow-up and excellent customer service.
  • Developed positive and collaborative relationships with peers, customers and company managers.
  • Demonstrated strong communication skills in order to effectively convey product information and close sales.
  • Leveraged CRM software to track leads, manage accounts, analyze trends and optimize sales processes.
  • Utilized a consultative selling approach to identify customer needs and recommend appropriate solutions.
  • Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Developed and maintained relationships with key customers to ensure customer satisfaction.

Debt Negotiator

Freedom Debt Relief
Tampa
08.2016 - 11.2021
  • Built trust with clients by providing accurate information, timely follow-up and excellent customer service.
  • Demonstrated strong communication skills in order to effectively convey product information and close sales.
  • Leveraged CRM software to track leads, manage accounts, analyze trends and optimize sales processes.
  • Utilized a consultative selling approach to identify customer needs and recommend appropriate solutions.
  • Negotiated payment plans with creditors to reduce debt balances and lower interest rates.
  • Monitored accounts, updated records, and kept detailed notes of conversations and agreements.
  • Utilized various software programs such as Microsoft Excel and QuickBooks Pro to track payments, account balances, and other data.

Education

Associate of Arts - Business Administration And Management

Valencia College
Orlando, FL
08-2025

High School Diploma -

Jones High School
Orlando, FL
05-2015

Skills

  • CRM software
  • Effective communication
  • Sales expertise
  • Telephone sales
  • Client relationship management
  • Customer relationship building
  • Excellent time management
  • Persuasive negotiator
  • Organized and efficient

Timeline

Inside Sales Representative

Corpay Solutions
01.2022 - 04.2025

Debt Negotiator

Freedom Debt Relief
08.2016 - 11.2021

Associate of Arts - Business Administration And Management

Valencia College

High School Diploma -

Jones High School

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Kanisha Brown