Over 24+ years of multi-functional leadership across Admin, Facilities, Infrastructure, Compliance, and Client Services. Proven expertise in managing large-scale operations across pan-India locations, ensuring business continuity, employee satisfaction, and statutory compliance. Recognized for leading transformation initiatives, managing crisis effectively, and delivering measurable outcomes aligned to business growth and operational excellence.
Accountable for entire unit deliverables which includes Claims Data processing for three different clients, Corres Activation, Corres Itemization and coordinate for Edit Resolution process for the leading US healthcare service
Handled a team of 350+ including all the support staff
Responsible for preparing employees appraisals
Accountable for Salem unit MIS
Preparation on effective project costing
Hold additional responsibility in HR & Admin
Coordinated with HR for job fair, conducting operations interview for preliminary rounds for entry level staff and conducting final level interview for experienced and for higher end roles.
Coordinated on Admin tasks like Cafeteria facilities, People transport requirements, Infrastructure requirements etc...
**Nov 2011 - Stand out Performer**
Got certified as "Stand out Performer" and cash award on Exceeding the Expectations for throughout the year 2011
- Facilities Operations & Infrastructure Readiness
- Workplace Transformation & Compliance (ISO, EHS, ESG)
- Strategic Vendor Management & Cost Optimization
- Transport, Cafeteria, Security & Housekeeping Oversight
- Leadership, Team Development & Cross-Functional Collaboration
- Audit Readiness & Regulatory Approvals (SEZ, Fire, Building, TNPCB)
- Sustainability, Digital Initiatives (MoveInSync, Vee Hungry App)
- Project Planning, Crisis Management, Stakeholder Engagement
- ISO Certified Internal Auditor - Certified by TUV Nord
- Micro Company Steering Committee Member - Vee Technologies
- MoveInSync | In house developed Mobile App | MS Office | Internal Asset Management Systems
- Facility Compliance Tools | Digital Process Automation | ISO Documentation
- Achieved licenses for STP, Stability, Fire, Sanitary