Karen Walker
Lewisburg
Summary
Motivated [Job Title] with [Number] years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
39
39
years of professional experience
Work History
Assistant Manager
Loves Travel Stop
Columbia
04.2013 - Current
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Entered time and attendance logs in preparation for payroll.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Trained employees on additional job positions to maintain coverage of roles.
Assistant Teacher
Marshall county board of education
Lewisburg
08.2001 - 05.2014
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
Assistant Manager
Gary's place
Lewisburg
05.1987 - 07.2000
- Over see multiple employees
- Inventory management
- Operate multi line phone
- Recueve and prepare orders
- Cash control
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
High School Diploma -
Cornersville School
Cornersville, TN06.1985
Skills
- Project Management
- Customer Relationship Management (CRM)
- Task Delegation
- Staff Development
- Product and Service Knowledge
- Retail Operations Management
- Orientation and Training
- Operations Management
Timeline
Assistant Manager
Loves Travel Stop
04.2013 - Current
Assistant Teacher
Marshall county board of education
08.2001 - 05.2014
Assistant Manager
Gary's place
05.1987 - 07.2000
High School Diploma -
Cornersville School