Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karin Long

Brentwood

Summary

Detail-oriented professional with expertise in membership database management and payment processing. Known for effective problem-solving and strong communication skills, successfully enhancing customer satisfaction and operational efficiency in membership services.

Overview

2
2
years of professional experience

Work History

Membership Connector

YMCA of Middle TN
Brentwood
06.2024 - Current
  • Coordinated communication strategies to promote membership benefits.
  • Managed membership database to ensure accurate member information.
  • Responded to inquiries from members via phone and email, providing customer service support.
  • Processed payments for membership renewals or upgrades using various payment methods.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.

Accounting Assistant

HCA
Brentwood
03.2023 - Current
  • Processed vendor invoices for timely payment and accurate record-keeping.
  • Assisted in monthly reconciliation of accounts to ensure data integrity.
  • Communicated with vendors regarding discrepancies or questions on invoices.
  • Provided support to upper management with special projects related to finance or accounting processes.
  • Managed vendor relationships by ensuring timely payments and resolving disputes.
  • Assisted in vendor onboarding processes to streamline operations.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Accounting

Southern Illinois University, Edwardsville
Edwardsville, IL
05-1991

Skills

  • Customer relationship management
  • Membership database management
  • Payment processing
  • Communication strategy development
  • Problem solving
  • Financial record keeping
  • Vendor management
  • Customer service support
  • Attention to detail
  • Critical thinking
  • Team collaboration
  • Multitasking

Timeline

Membership Connector

YMCA of Middle TN
06.2024 - Current

Accounting Assistant

HCA
03.2023 - Current

Bachelor of Science - Accounting

Southern Illinois University, Edwardsville
Karin Long