Karla Beristain Leon
Smyrna
Summary
Detail-oriented key holder skilled in inventory management and employee scheduling. Instrumental in improving customer service experiences through effective staff training and collaboration, ready to contribute to operational success.
Overview
3
3
years of professional experience
Work History
Shift Lead (training)
Tazikiscafe
Murfreesboro
02.2026 - Current
- Managed daily operations and ensured smooth cafe workflow.
- Trained on how to prep, and cook menu items.
- Meet customer service standards.
- Managed inventory levels and coordinated supply orders for high-demand items.
Key Holder
Little Hats
Franklin
02.2025 - Current
- Opened and closed the store, ensuring security protocols were followed.
- Assisted customers with product selection and answered inquiries effectively.
- Organized merchandise displays to enhance customer experience and sales.
- Managed cash register operations, processing transactions accurately and efficiently.
- Trained new staff on procedures, policies, and customer service standards.
- Conducted inventory checks to maintain stock levels and product availability.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Server
Sam's Place
Nashville
01.2024 - 02.2025
- Provided excellent customer service to enhance dining experience.
- Handled customer inquiries and resolved issues professionally.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
Marketing Representative
Dryden Group
Nashville
06.2023 - 01.2025
- Developed tailored solutions to meet client needs and expectations.
- Conducted regular meetings to discuss progress and address concerns.
- Collaborated with internal teams to enhance service offerings and quality.
- Analyzed client feedback to identify areas for improvement in services.
- Trained new team members on account management processes and best practices.
- Managed multiple accounts simultaneously while meeting deadlines.
- Prepared monthly financial statements for each account.
Education
Smyrna High School
Smyrna05-2019
Skills
- Inventory management
- Team collaboration
- Team member development
- Customer service management
- Employee scheduling
- Store maintenance
- Staff training
- Daily reporting
- Bank deposits
Languages
Spanish
Professional
References
References available upon request.
Timeline
Shift Lead (training)
Tazikiscafe
02.2026 - Current
Key Holder
Little Hats
02.2025 - Current
Server
Sam's Place
01.2024 - 02.2025
Marketing Representative
Dryden Group
06.2023 - 01.2025
Smyrna High School