Karla Fuentes

.Bilingual English/Spanish professional with 15 years of experience, customer facing environments including 5 years at Perry’s Steakhouse and 7 years at Tito’s Mexican Restaurant. Experienced in creating positive customer experiences, communicating with people from diverse backgrounds, handling financial transactions, resolving concerns, multitasking, and staying organized in fast-paced environments.

Known for being friendly, dependable, personable, and professional. Looking to transition my extensive hospitality experience into a morning in customer service, front desk, reception, administrative support, or another people-focused role.

Customer Service

Building relationships and making customers feel welcomed, valued, and heard.

Communication

Strong verbal communication skills with the ability to communicate professionally with customers, coworkers, and management.

Bilingual

Fluent in English and Spanish, allowing me to communicate effectively with a wider range of customers and coworkers.

Organization & Multitasking

Comfortable managing multiple responsibilities while staying focused, organized, and attentive to detail.

Problem Solving

Able to remain calm and professional when handling customer concerns and unexpected situations.

Reliability & Teamwork

15 years of experience demonstrating commitment, consistency, and the ability to work successfully as part of a team.