Karoline Arender
Rocky Top
Summary
Proactive front desk receptionist known for exceptional communication and organizational skills. Experienced in fostering a positive client experience through effective problem resolution and teamwork, ready to support organizational goals and enhance service delivery.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Bombshells Salon
Powell
12.2025 - Current
- Greeted clients warmly and managed front desk operations efficiently.
- Scheduled appointments using salon management software effectively.
- Answered phone calls promptly and addressed client inquiries professionally.
- Maintained a clean and organized reception area for a welcoming environment.
- Processed client payments accurately and handled cash transactions securely.
- Coordinated with team members to improve customer service workflow seamlessly.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Ice Cream Server
Burrville Sweet Treats
Clinton
06.2025 - 09.2025
- Provided exceptional customer service while serving ice cream and desserts.
- Maintained cleanliness and organization in the serving area and equipment.
- Operated cash register accurately for customer transactions and payments.
- Assisted customers in selecting flavors and toppings to enhance their experience.
- Prepared ice cream cones, sundaes, and milkshakes according to standard procedures.
- Handled inventory management by restocking supplies as needed throughout shifts.
- Adhered to food safety guidelines while preparing and serving products to customers.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
Team Member
Chick-fil-A
Powell
02.2024 - 06.2025
- Provided excellent customer service in a fast-paced dining environment.
- Engaged with customers to enhance their dining experience at the restaurant.
- Collaborated with team members to ensure efficient restaurant operations.
- Prepared and served food items according to safety and quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash transactions accurately and efficiently during busy hours.
- Operated cash registers to process payments from customers.
- Followed company policies for food safety and sanitation practices diligently.
Education
High School Diploma -
Anderson County Highschool
Clinton, TN05-2026
Skills
- Communication skills
- Team collaboration
- Time management
- Problem resolution
- Issue handling
- Decision-making
Affiliations
- SLA, FUGE NGU
- Paid Internship, Briceville Friendship Center Summer Camp
Timeline
Front Desk Receptionist
Bombshells Salon
12.2025 - Current
Ice Cream Server
Burrville Sweet Treats
06.2025 - 09.2025
Team Member
Chick-fil-A
02.2024 - 06.2025
High School Diploma -
Anderson County Highschool