Summary
Overview
Work History
Education
Skills
Certification
Leadership Achievements
Timeline
Generic
Karri Sai Swapnika

Karri Sai Swapnika

.NET Developer & Business Analyst | Client-Facing | Operations Lead | 4+ Years of Experience
Chennai

Summary

Experienced IT professional with over 4 years of expertise in backend development, client communication, and operations management. Skilled in leading, coordinating, and communicating across cross-functional teams. Seeking customer engagement, client relationship management, or business operations roles to utilize technical expertise, communication skills, and leadership abilities. Transitioning into customer-facing or managerial positions to leverage strong interpersonal and analytical skills for achieving business success.

Overview

4
4
years of professional experience
9
9
years of post-secondary education
2
2
Certifications

Work History

.NET Developer & Business Analyst

Tata Consultancy Services (TCS)
11.2020 - Current
  • Trained in TCS HR coordination and support functionalities during onboarding.
  • Developed and maintained backend services using .NET and Java.
  • Collaborated with cross-functional teams to ensure successful project delivery.
  • Promoted to Operations Lead within 1.5 years, managing communication between internal teams and clients.
  • Acted as Point of Contact for vendor application (DocuSign), handling end-to-end coordination between client and vendor.
  • Balanced dual responsibilities in development (REST APIs) and business analysis roles.
  • Successfully represented TCS in a 9-month onsite assignment in Hungary, based on exceptional performance and client trust.

Education

B.Tech - Electronics & Communication Engineering

Anil Neerukonda Institute of Technology & Sciences
01.2016 - 01.2020

Intermediate - MPC

Narayana Junior College
01.2014 - 01.2016

SSC -

Dr. KKR's Gowtham School
01.2011 - 01.2014

Skills

  • Client Communication & Stakeholder Management
  • Operations Coordination & Team Leadership
  • Backend Development (NET, Java)
  • REST APIs
  • SQL
  • Azure
  • Documentum
  • Testing & Support Activities
  • HR Coordination & Documentation

Certification

Microsoft Certified: Azure Fundamentals

Leadership Achievements

  • Former Vice Chair, IEEE Student Chapter - ANITS
  • IEEE Student Networking Representative - Vizag Bay & Hyderabad Sections

Timeline

.NET Developer & Business Analyst

Tata Consultancy Services (TCS)
11.2020 - Current

B.Tech - Electronics & Communication Engineering

Anil Neerukonda Institute of Technology & Sciences
01.2016 - 01.2020

Intermediate - MPC

Narayana Junior College
01.2014 - 01.2016

SSC -

Dr. KKR's Gowtham School
01.2011 - 01.2014
Karri Sai Swapnika.NET Developer & Business Analyst | Client-Facing | Operations Lead | 4+ Years of Experience