Karryn Hyde
Columbia
Summary
Dedicated Assistant Store Manager with expertise in customer service, problem-solving, and team collaboration. Committed to enhancing customer experiences and training staff to drive sales and operational efficiency.
Overview
2027
2027
years of professional experience
Work History
Assistant Store Manager
Ross Dress for Less
Columbia, TN
02.2011 - Current
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored new staff on company policies and customer service best practices.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Daily deposit and change order.
- Interviewed candidates for hire.
- Solicit company Credit Cards.
- Help with sister stores when they are short staffed.
- Maintained Daily Sales Paperwork per Company standards.
- Maintain payroll reports.
Front End Supervisor
Goodys
Columbia, TN
2008 - 2010
- Oversaw daily front-end operations, ensuring efficient customer service and smooth transactions.
- Trained and mentored new staff on operational procedures and customer engagement techniques.
- Implemented strategies to enhance customer satisfaction levels through effective issue resolution.
- Coordinated scheduling and task assignments to optimize team performance during peak hours.
- Rental and returned tuxedos. Maintained computer records for each tuxedo.
- Solicited Company Credit Cards.
- Took customer payments for the Company Credit Card.
Assistant Store Manager
Depot 89
Paulden, AZ
2000 - 2006
- Conducted performance evaluations, providing feedback to support staff development and career growth.
- Received account payments on running bill customers.
- Maintained clean workspace.
- Conducted store inventory.
- Placed orders to different vendors.
- Acting Store Manager when the store Manager was out of town.
Leadership Manager
Taste Freeze
Chino Valley, AZ
1995 - 1999
- Oversaw daily operations, ensuring adherence to quality and safety standards.
- Trained team members on best practices for customer service and product handling.
- Streamlined inventory management processes, reducing waste and improving accuracy.
- Implemented promotional strategies to enhance customer engagement and drive sales growth.
- Counted down cash register from previous sales day and completed the deposit.
- Ran all payroll reports and got payroll information to the company accountant.
Education
High School Diploma -
Mar Vista High School
Imperial Beach, CA06-1980
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Time Management
- Documentation Review
- Microsoft Word
- Scheduling
Timeline
Assistant Store Manager
Ross Dress for Less
02.2011 - Current
Front End Supervisor
Goodys
2008 - 2010
Assistant Store Manager
Depot 89
2000 - 2006
Leadership Manager
Taste Freeze
1995 - 1999
High School Diploma -
Mar Vista High School