Karthik G

• Configured and maintained Azure cloud infrastructure, ensuring high availability, security, and performance across applications and services.
• Developed and managed Azure DevOps pipelines for automated CI/CD, streamlining application deployments.
• Implemented and maintained Azure Kubernetes Service (AKS) clusters for efficient scaling and management of containerized applications.
• Automated infrastructure provisioning with ARM templates and Terraform, reducing deployment time and enhancing resource management.
• Implemented secure access control using Azure Active Directory (AAD) roles and policies to ensure compliance and security.
• Integrated Azure DevOps with SonarQube and JIRA to improve code quality and deployment tracking.
• Optimized Kubernetes deployments, including Helm chart configuration and Azure Container Registry (ACR) management.
• Monitored and analyzed AKS clusters and Azure resources' performance using Azure Monitor, Application Insights, and Log Analytics.
• Conducted troubleshooting and performance tuning for AKS workloads, ensuring application scalability and reliability.
• Shared knowledge and best practices on Azure, DevOps, and AKS to optimize cloud infrastructure and workflows.

Customer - Gen Re

• Oversaw and provided production operational support for cloud infrastructure.
• Assisted with application deployment using the DevOps process to ensure efficient and reliable delivery.

Customer - Unum Group

• Managed and monitored AWS cloud resources and applications hosted on Elastic Kubernetes Services (EKS).
• Administered and troubleshooted Azure DevOps pipelines, resolving errors as they occurred.
• Collaborated with the customer to design and implement customized Azure DevOps pipelines based on their specific needs.
• Provided support for production application deployments, ensuring smooth operations.
• Worked within an Agile methodology, handling Epics and tasks during daily stand-up and sprint scrum meetings.
• Ensured security and compliance standards were met while mentoring and guiding junior team members.
• Assisted in integrating Azure DevOps pipelines with CI tools like SonarQube and Checkmarx to enhance code quality and security.

• Monitored the Azure App Service application environment, collaborating with the US Azure team and application developers to resolve alerts and incidents.
• Developed Azure policies to assess and ensure compliance of Azure resources with organizational standards.
• Utilized Azure Security Center to monitor security compliance and detect anomalies within Azure subscriptions, ensuring resources met recommended security settings.
• Recommended Azure solutions for key management, secrets management, and encryption by analyzing the AWS environment during Azure sprint discovery tasks.
• Migrated Azure Automation runbooks to Azure DevOps pipelines, enabling scheduled execution for improved operational efficiency.
• Assisted in designing and implementing a three-tier application development environment in Azure using Azure Blueprint, ensuring best practices and scalability.

• Collaborated with the US operations support team weekly to understand the AWS customer environment and processes for resolving ServiceNow incidents.
• Monitored the AWS environment, analyzed performance, availability, and resource issues, coordinating with various teams to resolve incidents within SLA.
• Designed a CloudFormation template for a proof-of-concept (POC) to send VPC flow logs to Splunk as part of an AWS sprint epic.
• Automated monitoring of CIS benchmark standards in AWS using CloudFormation templates to ensure compliance.
• Analyzed Dome9 assessment reports to ensure AWS accounts adhered to CIS security best practices, maximizing compliance.
• Implemented customized hardened Packer image builds for Windows and Linux through Azure DevOps pipelines, as part of an Azure sprint epic.
• Created and enforced Trend Micro policies to enable antivirus, IPS, and FIPS compliance on all AWS and Azure workloads.
• Documented AWS and Azure tasks to provide comprehensive knowledge transfer for onboarding new team members.

• Conducted research to identify innovative technologies and tools to enhance the Agile development environment.
• Designed and deployed a private cloud infrastructure using Kubernetes to support DEV, TEST, and PROD environments.
• Built a highly available and secure Amazon Elastic Kubernetes Service (EKS) cluster on AWS, ensuring reliability and performance.
• Configured Calico CNI for pod networking within the Kubernetes cluster to ensure efficient communication and scalability.
• Created YAML templates to manage Kubernetes resources and services, streamlining cluster management.
• Managed Docker images in private AWS Elastic Container Registry (ECR) and configured EKS clusters to use ECR for container storage.
• Ensured secure communication within the Kubernetes cluster by implementing TLS certificates across all master and worker node components.
• Developed an AWS CodePipeline for CI/CD deployments using CloudFormation templates, automating the release process.
• Leveraged Agile development methodology to design and automate CI/CD pipelines, enhancing development efficiency and speed.

• Deployed, maintained, and managed AWS cloud-based production systems, ensuring optimal availability, performance, scalability, and security.
• Conducted pre-production acceptance testing to validate and ensure the quality of products and services.
• Monitored and adjusted auto-scaling group policies to manage instance scaling based on load requirements.
• Ensured maximum uptime for customers in a SaaS environment by actively monitoring infrastructure load using Amazon CloudWatch.
• Configured and deployed production websites using IIS 7.0, leveraging extensive expertise in IIS management.
• Proficient in AWS core services, including EC2, S3, IAM, Auto Scaling Groups, ELB, CloudWatch, VPC, CodePipeline, CodeCommit, CodeBuild, and CodeDeploy.
• Migrated customer on-premises SQL databases to cloud-hosted PostgreSQL (PGSQL) solutions, ensuring smooth transition and performance optimization.

• Configured and maintained operating systems, application software, and system management tools to ensure optimal performance and reliability.
• Resolved operational issues for LAN, WAN, and voice systems, ensuring uninterrupted functionality and efficient communication.
• Provided exceptional help desk support, addressing user concerns and delivering effective customer service.
• Troubleshot and resolved security alert issues, including viruses, ensuring data protection and system integrity.
• Managed timely deployment of Windows software updates through SCCM, maintaining system efficiency and compliance.
• Handled password resets and unlocked user accounts in Active Directory (AD) to ensure seamless user operations.
• Administered WSUS services to distribute updates to client systems on isolated networks, enhancing security and reliability.
• Installed, configured, and troubleshooted operating systems for MacBook and servers to maintain optimal performance.
• Applied in-depth knowledge of networking protocols such as HTTP, DNS, and TCP/IP to ensure efficient network operations.