Karthik Kumar BC

• Continuous inspection of project sites, to ensure a hazard-free environment
• Verification of tools and equipment to ensure good quality
• Promoting safe practices on site
• Creating and enforcing safety guidelines and programs
• Carrying out toolbox talk and exercises on managing emergency situations
• Conducting investigations on accidents
• Verifying that all safety reports are submitted to related government institutions.
• Responding to workers’ safety concerns
• Attending project planning meetings and collaborating with site engineer
• Establishing and maintaining health and safety communication structures
• Testing effectiveness of site emergency response plans
• Continuous monitoring of all safety related documents, reports and issues to keep them updated.

• • Dealing with all types of credit cards like Visa, Master card, Amex and Discover
  • Resolved customer disputes with the correct resolution code and error-free on the first chargeback.
  • Maintained high-quality scores in chargeback resolution
  • Supported new hires in their training and coaching in order to enhance their knowledge and skills.
  • Consistently achieved department goals by maintaining and exceeding quality scores.
  • Identified patterns that may indicate credit card fraud, bank processing errors, and problems.