Karthik Rajendran
Chennai
Summary
A result oriented and dedicated professional with over 9 Years of Experience in Operations and Program domains. Proactive worker with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations & Program Lead
Amazon Development Center
Chennai
05.2021 - Current
- Managed multiple projects simultaneously, delivering 99% on time and 100% under budget, while enhancing team efficient through process improvements and stakeholder engagement
- Managing Invoice and track Project progress to ensure all program activities are completed on time
- Increased program efficiency by 70% through the implementation of streamlined processes and standardized methodologies, resulting in reducing 16 hours of manual efforts on a weekly basis
- Assists in comparing Month end actuals with forecast and highlighting significant variances
- Raising requests to get the contracts for contingent workers as per SOP
- Preparing different Dashboards and reports that impact the decision making for Top Management
- Preparing Capacity and Utilization management reports and Timesheet Defaulters.
Senior Specialist
Amazon Development Center - Chennai
Chennai
04.2018 - 05.2021
- Analyzed operation workflows and identified areas for improvement, leading to a 30% reduction in process inefficiencies.
- Generated detailed reports on operational performance, providing leadership with actionable insights to support strategic decision-making.
- Collaborated with cross-functional teams to align operational strategies with business objectives, facilitating effective communication across departments.
Retail Analyst
Amazon Development Center - Chennai
Chennai
05.2016 - 04.2018
- Implemented benchmarking practices to compare pricing against competitors, identifying gaps and opportunities to improve competitiveness in the US marketplace.
- Worked with the business to support and derive a new strategic methodology for implementing shipping policies across various marketplaces.
Quality Analyst
Adroit global solutions
Chennai
01.2014 - 12.2016
- Providing strategic thought leadership, subject matter expertise
- Utilized metrics and key performance indicators (KPIs) to assess and report on the quality of the program
- Contributed to process improvement and initiatives on the maintain the yearly financial data of the healthcare providers
- Project overview with testing team for automation.
Education
Bachelor of Automobile Engineering -
Hindustan University
07.2013
Skills
- Forecasting and Planning
- Staffing Capacity
- Resource Optimization
- Project Tracking
- Resource Management
- Stakeholder Engagement
- Team Building and Training
- Team Building and Training
Certification
Lean Six Sigma (Six Sigma Council - Amazon)
Process Trainer Certification, Amazon
Timeline
Operations & Program Lead
Amazon Development Center
05.2021 - Current
Senior Specialist
Amazon Development Center - Chennai
04.2018 - 05.2021
Retail Analyst
Amazon Development Center - Chennai
05.2016 - 04.2018
Quality Analyst
Adroit global solutions
01.2014 - 12.2016
Bachelor of Automobile Engineering -
Hindustan University
Lean Six Sigma (Six Sigma Council - Amazon)
Process Trainer Certification, Amazon
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